Nicole Brown

• Directed business operations to ensure profitability and sustainable growth. Achieving on average 5% growth year on year, business turner over 3.5 million
• Developed strategic partnerships with local vendors to enhance service offerings.
• Managed financial planning and budgeting to optimize resource allocation.
• Improved customer satisfaction by implementing feedback-driven service improvements.
• Oversaw daily operations to maintain high standards of quality and efficiency.
• Streamlined processes for operational efficiency and cost reduction.

• Provided regular reports and insights to senior management, effectively communicating category performance and recommending future course of action.
• Forecasting analysis
• Assisted with development of Impulse/Category/Channel Plans into customers plans and reviewing/analysing performance of key kriteria for new product launces and promotional activity
• Identified and reported key performance indicators to define successful category management.

Assisted in developing and marketing programs for NESCAFE portfolio, as well as full brand responabilty of INternational Roast & Cofeemate powder

Project management - strategic analysis and planning to maximise value of Nescafe brand and achieve budgeted market share

Assist in implementation of marketing plans

Ensure strong budget control iwthin the coffee grop for PFME

Assisted State Manager in collating monthly reports.

Managed Merchandiser spending data and reporting

Assisted in coordination of promotion actives at store level\\

Coordinate cycle meetings and major events

Visit trade, sales rep two days week