Nicole Bruce
Edgeworth NSW
Summary
Experienced professional skilled at minimizing hassles and alleviating client concerns through proactive schedule coordination. Demonstrates proper attention to personal hygiene and dress. Proficient in event planning and household administration. Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
5
5
years of professional experience
Work History
Senior Stylist
Just Cuts
Jesmond
06.2023 - Current
- Created custom looks for clients based on their individual features and preferences.
- Accompanied clients to appointments and arranged transportation.
- Trained junior stylists in proper techniques for cutting and coloring hair.
Senior Stylist
Christiane's Hair design
Mount Hutton
10.2022 - 06.2023
- Created custom looks for clients based on their individual features and preferences.
- Accompanied clients to appointments and arranged transportation.
- Trained junior stylists in proper techniques for cutting and coloring hair.
Support Worker
Hunter Carers
Cardiff
01.2020 - 03.2022
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Implemented behavior management plans for clients with challenging behaviors.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Facilitated community integration and socialization through arranging and accompanying clients on outings.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Assisted in the development of social skills through group activities and one-on-one interactions.
- Maintained and developed community relationships to support various client referrals.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided emotional support and companionship to enhance clients' well-being.
- Participated in multidisciplinary team meetings to discuss complex cases.
- Provided emotional and practical support to vulnerable adults.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Evaluated and addressed individual client needs and concerns.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Maintained detailed and confidential client records in compliance with privacy regulations.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
- Organised leisure activities for clients in the community.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Education
Support Coordinator Training in NDIS
Disability Support Project
Newcastle, NSW04-2025
Some College (No Degree) - Certificate 111 in Disability
House With No Steps
Edgewood, NSW07-2015
Some College (No Degree) - CHC30408 Certificate in Disablity
The Training House
Newcastle, NSW06-2010
Some College (No Degree) - Certificate 111 in Community Services
WEA Hunter
Newcastle, NSW09-2003
Some College (No Degree) - Certificate 111 in Children's Service
Thomson Education Direct
04-2002
Skills
- Case management
- Behavioral assessment
- Medication administration
- Client advocacy
- Community outreach
- Independent living support
- Effective communication
- Crisis intervention
- Compassionate care
- Hair analysis
- Coordination skills
- Elderly care
- Self motivation
- Strong leader
- Problem-solving aptitude
- Problem-solving abilities
- Safety protocols
- Quick learner
- Bathing assistance
- Infection control
- Disability support
- Meeting planning
- Customer buying habits
- Appointment scheduling proficiency
- Customer consultation
- Appointment setting
- Service oriented
- Hair therapy
- Building positive rapport
- Instrument sanitizing
- Hair straightening
- Color principles
- Color application
- Multitasking Abilities
- Multitasking and organization
- Continuing education commitment
- Written communication
- Emotional support
- Physical endurance
- Pain management
- Medication monitoring
- Precision cutting
Timeline
Senior Stylist
Just Cuts
06.2023 - Current
Senior Stylist
Christiane's Hair design
10.2022 - 06.2023
Support Worker
Hunter Carers
01.2020 - 03.2022
Support Coordinator Training in NDIS
Disability Support Project
Some College (No Degree) - Certificate 111 in Disability
House With No Steps
Some College (No Degree) - CHC30408 Certificate in Disablity
The Training House
Some College (No Degree) - Certificate 111 in Community Services
WEA Hunter
Some College (No Degree) - Certificate 111 in Children's Service
Thomson Education Direct
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