Summary
Overview
Work History
Education
Skills
Additional Information
Computer Programs
Timeline
Generic

Nicole Bull

Figtree,NSW

Summary

Proven Practice Manager with a track record of enhancing operational efficiency, adept in schedule management. Demonstrated ability to improve workflows and maintain compliance, alongside exceptional problem-solving skills. Experienced in MYOB payroll systems, ensuring accuracy in financial operations. Excelled in fostering client relationships and supporting executive teams.

Overview

28
28
years of professional experience

Work History

Client Service Administrator

Titanium Black Outsourcing
07.2024 - Current
  • Provided financial administrative support by creating Client review & administrative documents.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Practice Manager

JBA Financial Advice Pty Ltd
10.2002 - 06.2024
  • Addressed client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Fostered strong client relationships.
  • Managed daily practice operations to optimize appointment scheduling, client records management and billing functions.
  • Ensured compliance with regulatory requirements and industry standards.
  • Improved operational workflows.
  • Drafting of advice documents.
  • MYOB management including payroll, ensuring timely and accurate payment.

Shop Assistant

Tarrawanna Quality Deli
03.2006 - 02.2007
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Prepare sandwiches to order
  • Slice and package deli items for purchase


Waitperson/Kitchenhand

James Dean Pizza Cafe
03.2005 - 11.2005
  • Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
  • Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.

Administration Assistant

JPMorgan Investment Banking
01.2001 - 10.2002
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
  • Assisted at corporate sponsored events.

Mobile Catering Assistant

Golden Roast Mobile Catering
01.1998 - 01.2001
  • Provided friendly, courteous service to create memorable moments for guests.
  • Food preparation and presentation
  • Coordinated closely with other staff members during events for smooth service delivery.

Part-time Shop Assistant

Ryan's Dry Cleaning And Laundry
01.1997 - 01.2001
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Process orders to Dry Cleaning
  • Laundry

Education

Advanced Word -

Pollack 6
Sydney, NSW
03.2002

High School Diploma -

Bulli High School
Bulli, NSW
11.2000

Certificate II - Information Technology

TAFE
Dapto
12.1998

Skills

Schedule Management

Practice Management

Workflow Management

Records Management

Strategic Planning

Payroll Administration

Data Entry

Accounts payable/receivable

MYOB - AccountRight - IAS/BAS

Additional Information

Referees:


John Baggott - Financial Adviser

0409 449 315



Computer Programs

MYOB - AccountRight

Plutosoft - Financial Advice 

XPLAN

Microsoft Office

Office 365

Microsoft Teams

Zoom

Google Workspace

Trello

Clockify 


Timeline

Client Service Administrator

Titanium Black Outsourcing
07.2024 - Current

Shop Assistant

Tarrawanna Quality Deli
03.2006 - 02.2007

Waitperson/Kitchenhand

James Dean Pizza Cafe
03.2005 - 11.2005

Practice Manager

JBA Financial Advice Pty Ltd
10.2002 - 06.2024

Administration Assistant

JPMorgan Investment Banking
01.2001 - 10.2002

Mobile Catering Assistant

Golden Roast Mobile Catering
01.1998 - 01.2001

Part-time Shop Assistant

Ryan's Dry Cleaning And Laundry
01.1997 - 01.2001

Advanced Word -

Pollack 6

High School Diploma -

Bulli High School

Certificate II - Information Technology

TAFE

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