Nicole Butler
Wangaratta
Summary
Bakery Department Manager at Coles Supermarket with a track record of enhancing customer satisfaction and driving sales through effective merchandising and team leadership. Expert inventory management and consistently ensuring compliance with health regulations while fostering a positive team environment. Recognized for problem-solving abilities and attention to detail.
Professional bakery manager with strong background in overseeing bakery operations and ensuring high standards. Proven ability to lead teams effectively, adapt to changing needs, and drive productivity, quality control, and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Bakery Department Manager
Coles Supermarket
11.2008 - Current
- Consistently met or exceeded health department inspection standards by prioritizing cleanliness throughout the Bakery Department''s daily operations.
- Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Maintained and controlled inventory of goods.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree -
Wangaratta High Scool
04-2010
Skills
- Merchandising
- Store layout
- Health and safety regulations
- Visual displays
- Employee engagement
- Supervisory experience
- Cake decorating
- Icing techniques
- Supply ordering
- Allergy awareness
- Expense tracking
- Baking equipment maintenance
- Slicer safety
- Promotion planning
- Positive attitude
- Teamwork
- Customer service
- Time management
- Reliability
- Multitasking
- Problem-solving abilities
- Attention to detail
- Organizational skills
- Excellent communication
- Computer skills
- Team leadership
- Scheduling team rosters
- Self motivation
- team management
Timeline
Bakery Department Manager
Coles Supermarket
11.2008 - Current
No Degree -
Wangaratta High Scool
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