Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Campbell

Denman,ACT

Summary

I am expressing my interest in a part time position, i have attached a copy of my resume.


I am looking for a part time position that i will enjoy and be passionate about. i have worked in the retail industry and the childcare industry and feel very confident that my knowledge and experience in these areas i can apply to any business industry. Due to my positions, i have developed a passion for customer service.


i worked for Calvin Kline at brand depot before is closed in late 2009, i worked as an assistant manager on weekends and developed a number of vital skills including but not limited to cash handling, stock take, customer service, problem resolution and staff organisation. i enjoyed talking to different people and loved the challenge associated with accommodating individual customer needs. my biggest strength in my option was my customer service and the ability ti make each customer feel special.


I haven't been in the work force for 10 years. my last year of work was back in 2013 when i had my first chid. since then i have had four beautiful children which i have raised on my own. my youngest is now 5 years old and will be starting full time school next year. i would need to be able to have flexible hours to cater to my children's school attendance from 9am until 2:45pm. But i am willing to work the weekends when they are not in my care. I am looking forward to getting back into the work force and to gain my skills and more knowledge once again, i am eager to learn new things.


I have always had a passion for customer service and being able to talk to people and their needs. i am a hard worker, enthusiastic and hope to broaden my knowledge in the industry. I fell as if i would be an extremely valuable addition to your team and i hope to hear from you soon.


sincerely




Nicole Campbell

Overview

8
8
years of professional experience

Work History

Harrison Childcare

Childcare Worker
08.2011 - 02.2013
  • Met with parents about daily activities, positive developments, and issues.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Aquatots Swim Teacher

Swimming School
06.2010 - 08.2011
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.

Calvin Klein

Assistant Manager
07.2008 - 08.2009
  • Assisted customers by answering questions and responding to inquiries.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Logged call information and solutions provided into internal database.

Pegasus (volunteer Work)

Disability Horse Riding School
03.2006 - 06.2008
  • Maintained clean facilities to better serve program needs.
  • Exhibited excellent communications and customer service relations skills.
  • Gained knowledge and experience working with children in educational setting.
  • Planned and delivered numerous activities and special events.

Complete Retreat

Beauty Salon
04.2005 - 09.2005
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.

Education

Childcare Education

Harrison Childcare
Canberra, ACT
07.2012

Skills

  • Behavior Management Techniques
  • Dietary Requirements
  • Creative Arts Talent
  • Childcare Settings

Timeline

Harrison Childcare

Childcare Worker
08.2011 - 02.2013

Aquatots Swim Teacher

Swimming School
06.2010 - 08.2011

Calvin Klein

Assistant Manager
07.2008 - 08.2009

Pegasus (volunteer Work)

Disability Horse Riding School
03.2006 - 06.2008

Complete Retreat

Beauty Salon
04.2005 - 09.2005

Childcare Education

Harrison Childcare
Nicole Campbell