Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Cargill

Ellenbrook ,WA

Summary

Dynamic and detail-oriented professional with a proven track record at Ryan’s Quality Meats, excelling in quality control and sanitation practices. Enhanced team productivity through effective training and support, while ensuring compliance with food safety regulations. Strong interpersonal skills fostered lasting relationships with retail partners, driving brand visibility and customer satisfaction.

Overview

30
30
years of professional experience

Work History

Meat Packer

Ryan’s Quality Meats
09.2022 - Current
  • Boosted team productivity by providing ongoing training and support to retail staff members.
  • Developed strong rapport with retail partners by maintaining a professional demeanor during all interactions.
  • Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
  • Coordinated special events within retail locations to increase brand awareness among potential new customers.
  • Enhanced customer satisfaction by ensuring timely and accurate fulfillment of retail orders.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Assisted in employee training initiatives, contributing to the development of well-rounded retail professionals.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
  • Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
  • Ensured meat quality by properly storing and rotating products according to established guidelines.
  • Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
  • Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.

Receptionist

Jurien Bay Tourist Park
02.2017 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Administrative Assistant

Toxfree
09.2014 - 11.2017
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Retail Worker

Target
01.1995 - 06.2006
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.

Education

Balga Senior High School
Balga

Skills

  • Package labeling
  • Packaging techniques
  • Sanitation practices
  • Hand-eye coordination
  • Workplace safety
  • Safety compliance
  • Food safety regulations
  • Shipment processing
  • Quality control
  • Knife handling skills
  • Product inspection
  • Order picking
  • Maintaining cleanliness
  • Weighing accuracy
  • Storage management
  • Cleaning & sanitation
  • Weighing and labeling
  • Food safety and sanitation
  • Health code compliance
  • Quality inspection
  • Quality assurance

Timeline

Meat Packer

Ryan’s Quality Meats
09.2022 - Current

Receptionist

Jurien Bay Tourist Park
02.2017 - 07.2022

Administrative Assistant

Toxfree
09.2014 - 11.2017

Retail Worker

Target
01.1995 - 06.2006

Balga Senior High School

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Nicole Cargill