Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nicole Chahoud

Fawkner

Summary

Bachelor of Business, majoring in Marketing, possessing 2 years of professional experience as a digital marketer at Amazon State, Hawthorn-a distinguished fine dining establishment. Effective communication, collaborative teamwork, analytical prowess, and excellent time management abilities developed through a comprehensive blend of academic education, employment, and participation in extracurricular activities.

Overview

3
3
years of professional experience

Work History

Digital Marketer

Amazon State
03.2022 - Current

In my current position at Amazon State, I work alongside a marketing team to strategically market and enhance the restaurant's visibility.

My responsibilities encompass a diverse array of tasks, with a primary emphasis on serving as the Social Media spokesperson such as;

  • Developed engaging content for social media platforms, resulting in higher user engagement rates.
  • Create and curate content for various platforms, ensuring consistency with the brand image.
  • Increased website traffic by implementing effective search engine optimization strategies.
  • Compose and send out emails to clients.
  • Monitor social media channels, respond to comments, and engage with the online community.
  • Plan and execute promotional campaigns to drive customer traffic and increase sales.
  • Analyse the success of campaigns using key performance indicators (KPIs) and adjust strategies accordingly.
  • Conduct market research to identify trends, customer preferences, and competitors' strategies.
  • Establish partnerships with social media influencers.

Customer Service Specialist

Cotton On
06.2021 - 12.2023
  • As an employee at Cotton On, I displayed devotion and dedication while learning a variety of essential skills
  • This employment not only aided in the improvement of my skill set, but it also provided a practical platform for applying my marketing skills in a real-world situation.

Customer Service Specialist

Sephora


  • Boosted sales through effective product demonstrations and in-depth knowledge of cosmetic trends.
  • Increased customer satisfaction by providing personalised makeup consultations and product recommendations.
  • Assisted new employees with training.


Customer Service Specialist

Coles
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Hospitality worker

The Cookie Dough Co
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Prepared cookies by following strict company guidelines for preparation and presentation.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.

Education

Bachelor of Business, majoring in Marketing -

Latrobe University
01.2023

Victorian Certificate of Education (VCE) -

Mercy Collage Coburg
01.2020

Skills

  • Digital Marketing
  • Event Planning
  • Branding
  • Media Relations
  • Campaign Development
  • Communications management
  • Sales expertise
  • Market Research

Accomplishments

  • New Colombo Plan Scholarship issued by Latrobe University 2022
  • Certificate for the Google Analytics IQ assessment 2023
  • Certificate of achievement for completion of Hootsuite Platform Certification
  • Social Media Marketing plan was chosen by Med-Con for implementation
  • VCE Academic Excellence award 2019/2020 for Business and Food Studies

References

  • Alan Cho, Amazon State Manager, Amazon State Hawthorn, 0419 338 288
  • Paul Strickland, Senior Lecturer, Latrobe University, (03) 9479 5029
  • Emma Chapman, Manager, Sephora, 0499 187 654

Timeline

Digital Marketer

Amazon State
03.2022 - Current

Customer Service Specialist

Cotton On
06.2021 - 12.2023

Customer Service Specialist

Sephora

Customer Service Specialist

Coles

Hospitality worker

The Cookie Dough Co

Bachelor of Business, majoring in Marketing -

Latrobe University

Victorian Certificate of Education (VCE) -

Mercy Collage Coburg
Nicole Chahoud