Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
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Nicole Clements-Stewart

Gordonvale,QLD

Summary

Dedicated veterinary professional with many years of experience delivering prompt and detailed care for animals with varying needs and urgency. Creative problem solver, providing expert patient triage and systematic care. Empathetic professional, relating to pet owners and listening closely to concerns to determine best care protocol for individual health.

Overview

6
6
years of professional experience

Work History

Ski Instructor

Whiteroom
12.2023 - 04.2024
  • Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
  • Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
  • Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
  • Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.

Veterinary Student

Melbourne University
01.2023 - 11.2023


  • Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
  • Facilitated client appointments, ensuring timely scheduling and efficient delivery of veterinary services to meet the diverse needs of patients and their owners.
  • Participated in continuing education opportunities to stay current on industry best practices and advancements in veterinary medicine.

Veterinary Nurse

VetEnt
10.2019 - 03.2022
  • Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
  • Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
  • Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
  • Maintained accurate medical records for efficient patient care and treatment followup.
  • Triaged incoming patients to determine treatment needs and urgency of care.


Equine Veterinary Nurse

Goulbourn Valley Equine Hospital
09.2018 - 02.2019
  • Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
  • Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
  • Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.

Education

Doctor of Veterinary Medicine - Veterinary Medicine

The University of University
11.2023

Bachelor of Science - Veterinary Technology

Massey University
05.2018

Skills

  • Client Communication
  • Client Education
  • Interpersonal skills
  • Team player
  • Critical Thinking
  • Attention to Detail

Hobbies

  • Skiing
  • Biking
  • Fishing

References

Ronan Maguire 

Role: Manager at Whiteroom Japan

Phone: + 818-25754406

Email: ronan@whiteroomtours.com


Daniel Brookes 

Role: Lecture (Small Ruminant Health and Production Animal Medicine) at The University of Melbourne 

Phone: 04 24408153

Email: dbrookes@unimelb.edu.au


Carol Hollebon

Role: Senior Veterinarian at VetEnt Aspiring 

Phone: 03 4437 262

Email: carol.hollebon@vetent.co.nz


Robert Ralston

Role: Practice Manager at Goulbourn Valley Equine Hospital 

Phone: 0358299566

Email: robert.ralston@gvequine.com.au



Timeline

Ski Instructor

Whiteroom
12.2023 - 04.2024

Veterinary Student

Melbourne University
01.2023 - 11.2023

Veterinary Nurse

VetEnt
10.2019 - 03.2022

Equine Veterinary Nurse

Goulbourn Valley Equine Hospital
09.2018 - 02.2019

Doctor of Veterinary Medicine - Veterinary Medicine

The University of University

Bachelor of Science - Veterinary Technology

Massey University

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Nicole Clements-Stewart