Nicole Condilis
Summary
Driven and adaptable professional with a proven track record of enhancing customer satisfaction and streamlining operations at Uber Eats. Excelled in punctuality and flexibility, ensuring high-quality service delivery. Demonstrated excellent communication skills and the ability to work under pressure at SUBWAY®Restaurants, fostering team agility and performance.
Overview
15
15
years of professional experience
Work History
Uber Partner
Uber Eats
07.2022 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for delivery's.
- Demonstrated flexibility by working nights, weekends, and holidays.
- Consistently maintained positive reviews from customers on the Uber platform due to exceptional service quality.
Manager Sandwich Artist
SUBWAY®Restaurants
03.2010 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Bacchus Marsh College
Bacchus Marsh, VIC12.1997
Skills
- Flexibility
- Punctuality
- Cleanliness
- professional and friendly manner
- excellent customer service skills
- work very well under pressure
- ability to multi task
- excellent communication skills
Timeline
Uber Partner
Uber Eats
07.2022 - Current
Manager Sandwich Artist
SUBWAY®Restaurants
03.2010 - 12.2022
High School Diploma -
Bacchus Marsh College