Nicole COX
Pagewood,Australia
Summary
To secure a position in Partner Management as a sales representative, channel manager, or distribution account manager within the ICT industry, working for a world-class hardware or software vendor renowned for its strong brand and commitment to developing its people.
Professional Summary:
Senior sales manager with over 25 years of channel experience. Self-motivated, hardworking, and focused with strong analytical skills. Confident, articulate, dynamic, and result-oriented problem solver. Strong commitment to teamwork and leadership. Ability to work independently in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Partner Development Manager – SI and GISV
Amazon Web Services (AWS)
10.2022 - Current
- Managed multiple National System Integrators across ANZ and executed Global Partner Plan for Global ISVs
- Leveraged relationships with Sales, Marketing, Solution Architects, and Operations
- Identified areas for revenue growth, led business reviews, coordinated marketing activities, and ensured alignment between AWS services and partner offerings
- Managed Partner Connect rebate programs and executed Joint Business and Marketing plans
- Provided leadership and direction for AWS Account Managers and Product Specialists.
ANZ Alliance Manager
VMWare
01.2022 - 10.2022
- Managed strategic direction for OEM Alliance Partners and Resell Partner
- Leveraged strong relationships with Sales, Marketing, and Operations to identify growth areas
- Managed rebate programs, executed Joint Business and Marketing plans, and conducted quarterly business reviews
- Provided leadership and direction for Account Managers.
Partner Business Manager
Aruba – An HPE Company
01.2016 - 01.2021
- Managed strategic direction for nominated Platinum and Gold Strategic Channel Partners
- Managed a team of National Partner Business Managers and identified growth areas within partners
- Managed rebate programs, resolved operational issues, and conducted quarterly business reviews
- Provided leadership and direction for the PBM team.
Strategic Partner Development Manager
Schneider Electric – IT Business (APC)
01.2015 - 01.2016
- Managed strategic direction for Schneider Electric’s Strategic Partners
- Managed a team of National Partner Development Managers and identified growth areas
- Managed rebate programs, resolved operational issues, and coordinated stock forecasting
- Provided leadership and direction for PDMs.
Sales Manager – Telstra
Express Data, Sydney
01.2013 - 01.2015
- Set strategic direction and aligned sales team to common goals
- Managed a team of Account Managers and Sales Support
- Liaised with Account Managers and Business Development Managers and coordinated marketing activities
- Provided leadership and conducted annual performance reviews.
NSW Branch Manager
Express Data, Sydney
01.2009 - 01.2012
- Provided leadership and managed a budget
- Managed Sales Manager, Account Managers, and Sales Supports
- Oversaw financial management, managed branch P&L, and coordinated marketing activities
- Ensured sales execution, recruited and inducted staff, and conducted annual performance reviews.
Sales Manager - Key Accounts
Express Data, Sydney
01.2006 - 01.2009
- Managed a team of Enterprise Account Managers
- Ensured execution of account plans and managed commercial agreements
- Educated and facilitated training and discussion on online or B2B initiatives.
National Customer Service Manager
Express Data, Sydney
01.2002 - 01.2005
- Managed a team of staff members and ensured execution of account plans
- Managed commercial agreements and facilitated training and discussion on online initiatives.
Customer Service Administrator
Express Data, Sydney
01.2000 - 01.2002
- Data entry, call center duties, and handling complaints.
Education
Postgraduate Subject: MGI522 - Developing Solution -
Charles Sturt University
Sydney, NSW2011
Skills
- Sales Leadership
- Partner Relationship Management
- Strategic Account Management - Channel Sales
- Branch Financial Management
- Performance Analysis
- Knowledgeable in Cloud Services
- Strategic Planning
- Collaboration and Teamwork
Accomplishments
- Express Data CEO Award Winner: 2014
- Express Data Team of the Year: Telstra Team, 2013
- Dimension Data's Global Leadership Forum: Selected Participant
- Revenue Growth: Delivered double-digit YOY growth within NSW branch
- Strategic Account Management: Implemented framework within Key Accounts
References
Available on request
Hobbies and Interests
- Triathlon
- Running
- Cycling
- Ocean swimming
- Netball
- Snow skiing
- Horse riding
Timeline
Partner Development Manager – SI and GISV
Amazon Web Services (AWS)
10.2022 - Current
ANZ Alliance Manager
VMWare
01.2022 - 10.2022
Partner Business Manager
Aruba – An HPE Company
01.2016 - 01.2021
Strategic Partner Development Manager
Schneider Electric – IT Business (APC)
01.2015 - 01.2016
Sales Manager – Telstra
Express Data, Sydney
01.2013 - 01.2015
NSW Branch Manager
Express Data, Sydney
01.2009 - 01.2012
Sales Manager - Key Accounts
Express Data, Sydney
01.2006 - 01.2009
National Customer Service Manager
Express Data, Sydney
01.2002 - 01.2005
Customer Service Administrator
Express Data, Sydney
01.2000 - 01.2002
Postgraduate Subject: MGI522 - Developing Solution -
Charles Sturt University
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