Nicole Cusma
Werribee,VIC
Summary
Dedicated beauty therapist with over 24 years of experience in delivering high-quality beauty services. Skilled in client relationship management, with a strong background in business development that drove significant revenue growth for CUSMA FENCING. Holds a diploma in Beauty Therapy, a Certificate IV in Community Services, and is actively pursuing a Certificate IV in Mental Health. Empathetic and adaptable individual. Strong collaborator, committed to meeting client needs with effective communication and a focus on mental health awareness.
Overview
27
27
years of professional experience
Work History
Commercial Cleaner
Valiant Commercial Cleaning
Melbourne, Victoria
01.2018 - Current
- Cleaned commercial spaces using appropriate techniques and equipment.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Responded to client requests for specific cleaning tasks and adjustments.
Beauty Therapist
Cusma x Care
Melbourne, Victoria
01.1999 - Current
- Provided personalized beauty treatments to enhance client satisfaction and experience.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Educated clients on skincare routines and post-treatment care for better results.
Business Development,
Cusma Fencing
Melbourne, Victoria
10.2004 - 12.2016
- Drove business growth by identifying and developing new opportunities, cultivating client relationships, and implementing strategies to enhance business presence and revenue.
Volunteer
Cindy's Promise Horse Rescue
Melbourne, Victoria
09.2010 - 09.2016
- Assisted in daily care and feeding of rescued horses.
- Maintained cleanliness of stables and horse grooming areas.
Education
Certificate IV - Community Services
GenU
Melbourne, VIC06-2024
Diploma, Beauty Therapy - Beauty Therapy
Helene Abicare
Melbourne, VIC11-2001
High School Diploma -
Donvale Christian College
Melbourne, VIC11-1998
Certificate IV - Mental Health
GenU
Melbourne, VICSkills
- Communication skills
- Written communication skills
- Interpersonal skills
- Caring
- Empathetic
- Team player
- Verbal communication skills
- Speaking abilities
- Compassionate
- active listening
- Adaptable
- Time management
- Collaboration
- Mental health awareness
- Mental health crisis management
- Mental health understanding
- Mental health literacy
- Mental health care assistance
Timeline
Commercial Cleaner
Valiant Commercial Cleaning
01.2018 - Current
Volunteer
Cindy's Promise Horse Rescue
09.2010 - 09.2016
Business Development,
Cusma Fencing
10.2004 - 12.2016
Beauty Therapist
Cusma x Care
01.1999 - Current
Certificate IV - Community Services
GenU
Diploma, Beauty Therapy - Beauty Therapy
Helene Abicare
High School Diploma -
Donvale Christian College
Certificate IV - Mental Health
GenU