Completed a full apprenticeship and advanced training courses across 5 years
Delivered high-quality client service in a fast paced, physically demanding environment.
Regularly met performance targets and contributed to team success.
Was on track for a management position, prior to changing career direction
Retail Assistant
Rebel Sport
11.2018 - 02.2020
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed transactions accurately, maintaining high standards of cash handling and customer service.
Organized merchandise displays to promote sales and improve store aesthetics.
Retail Assistant
HnM
10.2017 - 04.2018
Resolved customer complaints effectively, ensuring satisfaction and loyalty through quality service delivery.
Greeted customers, helped locate merchandise, and suggested suitable options.
Used POS system to process sales, returns, online orders, and gift card activations.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
High School Diploma -
Saint Pauls College
Booragul NSW
11-2018
Skills
I am in the current process of attaining my HR license, white card and First Aid certificate to further my skills
I am a motivated and hardworking individual with 8 years of experience in high-paced service roles, seeking to transition into the mining industry through a traineeship opportunity
With a proven background in customer service, team working, leadership, and reliability, I am fully committed to building a long-term, physically active career in mining No challenge is too big - I'm ready to give it my all
I thoroughly enjoy and make sure I am physically active daily