- Gym Workouts
- Regularly practice mindfulness and meditation for overall wellness
- Enjoy participating in physical activity for overall physical and mental well-being
- Pilates
- snow skiing
- travel
Nicole Delisle Haraszta
Maroubra
Summary
Dynamic Senior Travel Advisor with extensive experience at Rose Bay Travel, excelling in itinerary development and exceptional customer service. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Well-traveled with active listening and interpersonal skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Travel Advisor
Rose Bay Travel
09.2002 - Current
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
- Leveraged travel industry connections to fulfill client vacation desires for cruise, resort and tour packages.
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
- Provided travel brochures and publications to build relationships, drive more traffic and bookings and showcase expertise.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Suport Worker
Only Care
06.2021 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Promoted community integration by providing extensive physical, emotional and social support.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Implemented community outreach programs to promote mental health awareness.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted clients in developing and setting realistic goals to promote positive change.
After Hours Emergency and Business Travel Advisor
Ansett Airlines
01.2000 - 09.2001
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Assist Corporate passengers 24hr
- Airport & retail help desk (assist with fare calculations, ticketing and ticket issues)
- Air New Zealand After Hours reservation desk
Senior Travel Advisor
Sabra Traveland
11.1998 - 08.2000
Travel Advisor
Jetset Tours Rose Bay
09.1995 - 10.1998
Travel Advisor
Anywhere Travel
08.1991 - 08.1995
Education
Diploma in Advance Secretarial And Travel
Sydney Business And Travel Academy
Sydney, NSWHigh School Diploma -
St Catherines School Waverly
Waverly01-1990
Skills
- Budgeting and finance
- Exceptional customer service
- Brand awareness
- Overseas tours
- Travel packages
- Itinerary development
- Travel research
- International reservations
- Administrative tasks
- Leisure travel
- Credit card payments
- Ground transportation planning
- Interpersonal communications
- Client relationship building
- Cultural awareness
- Mentoring and training
- Client relations
- Air travel coordination
- Tour preparation
- Locale research
- Regulatory compliance
- Language proficiency
- Travel arrangements
- Customs requirements
- Geography
- Reservations management
- Mental health assistance
- Daily living support
- Disability care
- Meal planning and preparation
- Active listening
- Crisis management
- Conflict resolution
- Emotional support
- Risk management
- Verbal and written communication
- Relationship building
- Skill building
- Attention to detail
- Medication administration
- Personal care assistance
- Personal errands
- Mobility assistance
- Behavioral support
- Meal preparation
- Troubleshooting
- First aid and CPR
Certification
HLTAID009 Provide Cardiopulonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
Interests
Timeline
Suport Worker
Only Care
06.2021 - 12.2024
Senior Travel Advisor
Rose Bay Travel
09.2002 - Current
After Hours Emergency and Business Travel Advisor
Ansett Airlines
01.2000 - 09.2001
Senior Travel Advisor
Sabra Traveland
11.1998 - 08.2000
Travel Advisor
Jetset Tours Rose Bay
09.1995 - 10.1998
Travel Advisor
Anywhere Travel
08.1991 - 08.1995
Diploma in Advance Secretarial And Travel
Sydney Business And Travel Academy
High School Diploma -
St Catherines School Waverly
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