Summary
Overview
Work History
Education
Skills
Timeline
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NICOLE DIAS

Melbourne

Summary

I'm Nicole, a recent Social Science graduate from University College Dublin, Ireland. Currently based in Australia since 2022, I'm eager to secure a full-time position and contribute to a dynamic team. My academic background in Social Science, coupled with diverse experiences, has cultivated a robust work ethic and motivation. Actively seeking opportunities for personal and professional growth, I bring a blend of adaptability, friendly hospitality, social media savvy, and excellent customer service skills. I thrive in diverse, bustling environments, showcasing an outgoing nature and a passion for learning. My adaptability is a key asset, ensuring effective and efficient fulfillment of expectations.

Overview

6
6
years of professional experience

Work History

Sociology and Information Communications

University College Dublin
09.2018 - 09.2022
  • Research Skills: Ability to design, conduct, and analyze sociological research projects.
  • Data Analysis: Proficiency in interpreting and analysing data to draw meaningful sociological conclusions.
  • Critical Thinking: Developing and applying critical thinking skills to understand and evaluate social issues and phenomena.
  • Communication Skills: Effective written and verbal communication to articulate sociological concepts and findings.
  • Cultural Competence: Understanding and navigating cultural diversity, as well as recognizing the impact of culture on society.
  • Ethical Awareness: Understanding and applying ethical considerations in sociological research and practice.
  • Interviewing Skills: Conducting interviews and gathering qualitative data from individuals and groups.
  • Problem-Solving: Applying sociological perspectives to address and solve complex social issues.
  • Team Collaboration: Working effectively in diverse teams to analyze and address societal challenges.

Front of House Team Member

The Bagel Shop
01.2023 - 11.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Promotional Brand Ambassador

Babylon Events
01.2021 - 11.2022
  • Communicated product information with confidence and educated consumers about company.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Representing high-level international brands at a variety of events
  • Supporting Event & Project Managers throughout events
  • Interacting with the public
  • Setting up & taking down events.

Waitress

Cinnamon
03.2020 - 12.2020
  • Barista work and cocktail-making were some of my regular duties behind the bar.
  • Dealing with, both pleasant and difficult, customers in a busy and sometimes demanding environment
  • Maintaining an excellent standard of hygiene and cleanliness
  • Ensuring customer service standards are adhered to
  • Cash and credit card handling.

Waitress

The Goat Bar and Grill
03.2018 - 01.2020
  • During my training, I developed skills in operating the till
  • I provided table service, including taking orders, delivering food, and serving drinks
  • I had the responsibility of taking care of large groups/parties
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Leaving Certificate -

Muckross Park College

Bachelor of Science - Information Communications & Sociology

University College Dublin
Ireland
09.2022

Skills

  • Content Creation
  • Creativity
  • Brand Awareness
  • Community Engagement
  • Microsoft Skills
  • Problem-Solving
  • Organisation and Time Management
  • Customer Service
  • Safe Food Handling
  • Beverage Preparation

Timeline

Front of House Team Member

The Bagel Shop
01.2023 - 11.2023

Promotional Brand Ambassador

Babylon Events
01.2021 - 11.2022

Waitress

Cinnamon
03.2020 - 12.2020

Sociology and Information Communications

University College Dublin
09.2018 - 09.2022

Waitress

The Goat Bar and Grill
03.2018 - 01.2020

Leaving Certificate -

Muckross Park College

Bachelor of Science - Information Communications & Sociology

University College Dublin

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