Nicole Dive
12 Jedda Place, Mona Vale,NSW
Summary
I am a mother of 2 and currently a part-time employee with a wealth of experience in administrative and customer service roles, including my current position working within a specialist Doctor's office.
The clinic I work at is only open 2 days a week, and therefore I am seeking employment at the new Wyvern Private Hospital in Terrey Hills.
I believe I have the overall skill set required to excel in many of the available clerical positions and I am open to full time or part-time roles.
Overview
25
25
years of professional experience
Work History
Receptionist Administrator
Pittwater Dermatology
03.2023 - Current
- Ensured welcoming environment for visitors, contributing to positive first impressions.
- Answer incoming calls and greet patients.
- Handle billing and Medicare claims.
- General administration.
- Manage new and existing patient bookings via Medilink booking system.
Typist - Casual Transcription Pool
Children's Hospital Westmead
Westmead, NSW
10.2023 - Current
- Transcribing Doctor's letters from home using MModal transcription software.
- Manage sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
- Reduce errors in typed materials with thorough proofreading skills and attention to detail.
Owner/Director
Pinot & Picasso Turramurra
11.2020 - 06.2023
- Manage day-to-day business operations.
- Manage online 'store' for the studio.
- Purchasing and inventory management.
- Staff hiring, training, rostering and management.
- Customer service both online and face-to-face.
- Create and monitor promotional approaches to increase sales and profit levels.
Accounts and Administration
Pittwater Mowers (Family Business)
07.2007 - 06.2018
- Accounts Payable and Receivable
- Payroll
- Data entry
Production Assistant
The Exhibition Company
02.2004 - 06.2007
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Booked/organised suppliers for Bump ins/outs at exhibition centres across Australia
- Managed accommodation bookings for interstate events
- Occasional on-site event management
Receptionist
30Thirty Advertising
10.2004 - 10.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Receptionist /Production Secretary
The Footy Show, Channel 9
02.2002 - 10.2004
- Answered phone promptly and directed incoming calls to correct offices.
- Live show ticket bookings
- Green Room management during Live Shows
- General admin for producers and production assistants
- Episode logging
Medical Receptionist
Golden Cross Medical Centre
02.2000 - 02.2002
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines and removing trash.
- Light cleaning duties of doctors rooms when needed.
Education
High School Diploma -
Nagle College
Blacktown, NSWSkills
- Excellent Customer Service skills
- Computer proficiency
- Competent typing skills
- Problem solving and initiative
- Self driven with the ability to work autonomously
- Fast learner and able to multitask
- Reliable and well presented
Timeline
Typist - Casual Transcription Pool
Children's Hospital Westmead
10.2023 - Current
Receptionist Administrator
Pittwater Dermatology
03.2023 - Current
Owner/Director
Pinot & Picasso Turramurra
11.2020 - 06.2023
Accounts and Administration
Pittwater Mowers (Family Business)
07.2007 - 06.2018
Receptionist
30Thirty Advertising
10.2004 - 10.2005
Production Assistant
The Exhibition Company
02.2004 - 06.2007
Receptionist /Production Secretary
The Footy Show, Channel 9
02.2002 - 10.2004
Medical Receptionist
Golden Cross Medical Centre
02.2000 - 02.2002
High School Diploma -
Nagle College
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