Nicole Douglas
Patterson Lakes,VIC
Summary
Seasoned Support worker bringing 12 years of experience working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee, developing targeted improvement plans and teaching valuable new skills. Situationally adaptable employee with flexibility and awareness through challenging circumstances.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Support Worker
Monash City Council
Glen Waverley, VIC
01.2012 - Current
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Support Worker
St,Ives
Braeside, VIC
01.2010 - 01.2012
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Evaluated client progress toward established annual and quarterly goals.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Promoted community integration by providing extensive physical, emotional and social support.
- Prepared employee schedules for maximum coverage during key hours.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands and household chores.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
Education
Certificate III.In Comunity Aged Care Services - Aged Care
RMIT University
Brunswick, VIC10.2009
Skills
- Needs Assessment
- Sound Judgment
- Decision Making
- Supportive Personality
- CPR Certification
- Caring Companionship
- Physical Stamina
- Care Planning
- Relationship Building
Certification
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- PCHM - Personal Care Homemaker
- Working with children's check
- Police check
Timeline
Support Worker
Monash City Council
01.2012 - Current
Support Worker
St,Ives
01.2010 - 01.2012
Certificate III.In Comunity Aged Care Services - Aged Care
RMIT University
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- PCHM - Personal Care Homemaker
- Working with children's check
- Police check
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