Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NICOLE DOWNIE

Carrum,Victoria

Summary

I am a driven, honest and flexible office administrator with extensive experience in varying roles; finance, executive assistant, office management, customer service, sales & marketing and shipment execution. My enthusiasm for cohesive team work and communication drives me to build strong working relationships. My experience across various teams has trained me to have high organisational skills and a strong ability to prioritise tasks. In my current position, Accounts, I have streamlined and implemented processes to bring creditors in line with agreed credit terms, developing strong relationships with key stake holders.

Overview

31
31
years of professional experience

Work History

Accounts

Gray Nicolls Sports
02.2023 - Current
  • Invoice processing of over 100 creditors across Australia and New Zealand, reconciliations resolving any discrepancies or irregularities identified, end of month, monthly reporting, sales analysis reporting, support to Accounts Receivable
  • Implemented process to bring creditors in line with credit terms and established strong relationships with key stakeholders.

Administration & IT Manager

Frankston RSL
06.2021 - 02.2023
  • Provided support to General Manager and Senior Management, managed a team of 10, ensured the smooth operation of administration processes, and built effective relationships
  • Responsibilities included preparation of monthly sales reports, daily banking, and staff training.

Office Manager/Executive Assistant

Hydroheat Supplies
02.2018 - 06.2021
  • Executive support to CEO and Senior Management Team, ensure the smooth operation of administration processes, whilst ensuring supply management is optimal and offer solutions that meet customer needs.
  • Responsibilities included bank reconciliation, client billing, preparation of monthly sales reports, and coordination of local shipment execution.

Executive Assistant/Accounts Receivable

Aquanita Racing
02.2015 - 02.2018

Executive Assistant/Resident Admissions

Karinya Grove
05.2011 - 11.2013

Office Administration

Mallee & City
02.2004 - 09.2009

Customer Service Team Leader (VIC/SA/WA)

ISM
07.2001 - 02.2003

Marketing Assistant

ISM
09.2000 - 06.2001

Secretary – National Marketing Manager/Team

Marley Plastics
02.1997 - 09.2000

Receptionist

Barfell Industries
09.1993 - 02.1997

Education

Diploma of Leadership And Management -

Open Colleges
Online
06.2025

Travel and Reception Diploma -

Suzan Johnston
Melbourne, VIC
01.1993

VCE units 3 and 4 -

Mentone Girls Secondary College
Mentone
01.1992

Skills

  • Proficient using Microsoft Outlook
  • Proficient using Excel
  • Proficient using Word
  • Proficient using Powerpoint
  • Proficient using SAP, B1
  • Proficient using iCare
  • Proficient using Aged Care Software
  • Proficient using Tyro Software
  • Experience providing Executive support to Senior Management
  • Proven time management and organisational skills
  • Ability to prioritise tasks as demands fluctuate
  • Excellent verbal and written communication skills
  • Fast learner of software packages
  • Eye for detail
  • Team player with exceptional interpersonal skills

References

References can be supplied upon request

Timeline

Accounts

Gray Nicolls Sports
02.2023 - Current

Administration & IT Manager

Frankston RSL
06.2021 - 02.2023

Office Manager/Executive Assistant

Hydroheat Supplies
02.2018 - 06.2021

Executive Assistant/Accounts Receivable

Aquanita Racing
02.2015 - 02.2018

Executive Assistant/Resident Admissions

Karinya Grove
05.2011 - 11.2013

Office Administration

Mallee & City
02.2004 - 09.2009

Customer Service Team Leader (VIC/SA/WA)

ISM
07.2001 - 02.2003

Marketing Assistant

ISM
09.2000 - 06.2001

Secretary – National Marketing Manager/Team

Marley Plastics
02.1997 - 09.2000

Receptionist

Barfell Industries
09.1993 - 02.1997

Diploma of Leadership And Management -

Open Colleges

Travel and Reception Diploma -

Suzan Johnston

VCE units 3 and 4 -

Mentone Girls Secondary College
NICOLE DOWNIE