Nicole Feltham
Harvey,WA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
16
16
years of professional experience
Work History
Assistant In nursing
Harvey hospital
01.2020 - Current
- Observations, simple wound dressings, personal care
Receptionist
Drakesbrook Hotel
01.2018 - 01.2020
- Reception duties such as Answering and directing phone calls, accommodation and restaurant bookings
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Café owner/Manager
Country Café Waroona
01.2014 - 01.2017
- General café duties, cooking, cleaning, ordering and office administration.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
Reception
MTE Transport
01.2009 - 01.2010
- Assisted in maintaining a clean and organized reception area, providing a welcoming atmosphere for guests.
Education
Certificate 3 in Acute Care Assistant in Nursing -
Albany TAFE
Certificate 3 in Personal Care Aged Care -
Harvey TAFE
Certificate 3 in Disability Care -
Harvey TAFE
Year 11 -
Drouin Secondary College
12.1999
Skills
- Dealing with the public
- Management and Leadership
- Customer service
- Critical thinking
- Teamwork
- Patient Care
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
Additionaleducationandqualifications
- Current Police Check
- Current Volunteer Police Check
- Current First Aid Certificate (valid until 06/30/25)
- Working with Children’s Check
References
- Maria Griffiths, Registered Nurse, Harvey Hospital, 08 97822222
- Amber Skeet, Acting Nurse Unit Manager, Harvey Hospital, 08 97822222
Timeline
Assistant In nursing
Harvey hospital
01.2020 - Current
Receptionist
Drakesbrook Hotel
01.2018 - 01.2020
Café owner/Manager
Country Café Waroona
01.2014 - 01.2017
Reception
MTE Transport
01.2009 - 01.2010
Certificate 3 in Acute Care Assistant in Nursing -
Albany TAFE
Certificate 3 in Personal Care Aged Care -
Harvey TAFE
Certificate 3 in Disability Care -
Harvey TAFE
Year 11 -
Drouin Secondary College
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