Nicole Ferguson

I enjoyed being employed for almost a decade, delivering a positive guest, customer experience during my role as administration, and room attendant at one of the most interesting, challenging, diverse and infamously iconic motels on the Sunshine Coast.

My experience as Front Desk receptionist in a busy and unique local motel, gave me the ability to liaise with all types of personalities and age groups of all socio economic back grounds, ages and cultures.

Managing online booking reservations, telephone calls and customer inquiries, also complaints with a can do attitude. Poised, friendly and professional at the most challenging times with a genuine commitment to helping those who needed assistance.

I became well-versed in mitigating any guest and customer dissatisfaction with quick resolution and diplomatic communication at most times.

I like to communicate, am a friendly, kind soul at heart and I feel this opportunity could be perfect for my personal growth but most importantly suitable for your business.

• Fit, healthy, well groomed.
• Reliable, genuine and empathetic.
• Courteous, friendly and adaptable.

I started training Tae Kwon Do over ten years ago with Pacific International. It was my love and passion when it came to extra curricular activity due to the discipline and challenges it delivered. I am currently brown belt black tip and challenge myself to achieve my black belt 1st dan in the next couple of years.