Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Section name
Generic

Nicole Fitt

Summary

Professional administration skills with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.

Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Hepburn Health Services
  • Most recently assisting a Periodontist and worked 2 days a week at Hepburn Health Services at the Community Clinic, Dental Assisting and also Administration, working with Titanium, IPM and D4W(Dental for Windows) Software. I’m very familiar with working in Public Health Services. Which we provide at our Integrated Primary Care Clinic. Offering a wide range of services to a very diverse Community. Hepburn Health were also given the Rainbow tick which provide support for BGLT.
  • I’ve also had the pleasure working at The Royal Children’s Hospital in the Department of Paediatric Dentistry assisting the Graduates. Working in all areas of general dentistry. I have also had a large amount of time spent in reception using computers with the software program Titanium, also working in orthodontics for numerous years, having my working with children’s and police check in place.

Dental Assistant/Receptionist Administrator

Western Health Public Dental Services
04.2018 - Current
  • Currently working 4 days a week as a Dental Assistant mentoring Dental Students from LaTrobe University with their work placement and competencies. Also Reception duties scheduling appointments, managing patient records, triaging emergency patients, arranging interpreter bookings and administration ensuring accurate documentation of patient histories, referrals and scanning treatment plans in compliance with regulations.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Education

Certificate III - Dental Assisting

Pharmacy College
11-1988

No Degree -

Pharmacy College Victoria Melbourne
11-1988

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting

Accomplishments

  • Mentored over 7years with dental students.
  • Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
  • Achieved Basic Life Support Course by completing the online and face to face practices with accuracy and efficiency.
  • Achieved results with staff by completing the Basic life Support face to face training with accuracy and efficiency.
  • Achieved with staff through effectively training and helping with Reception duties.

Certification

  • Certified Dental Assistant
  • RDA - Registered Dental Assistant
  • Western Health BLS (Basic Life Support) Training - ongoing regularly skills need updating every 3 months.

Languages

Italian

Timeline

Dental Assistant/Receptionist Administrator

Western Health Public Dental Services
04.2018 - Current

Dental Assistant

Hepburn Health Services

Certificate III - Dental Assisting

Pharmacy College

No Degree -

Pharmacy College Victoria Melbourne

Section name

  • I work well in a team environment, are loyal to my colleagues and employees, adapt easily to my surroundings, are honest and trustworthy. I am up for any challenges that may arise in my workplace and are sincere and courteous to those around me and those that I am about to meet. I am committed to helping the public and my workplace in every way that I can. I am dedicated to my work and always strive to achieve to the highest level.
  • I would appreciate the opportunity to discuss this position with you further. I can easily be contacted on the above number mentioned in this application and also on my resume.
  • I look forward to hearing from you.
  • Yours sincerely, Nicole Fitt

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Nicole Fitt