Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nicole Gallagher

Ballarat,VIC

Summary

Dynamic Store Manager with a proven track record at Dominos Pizza, excelling in customer relations and team leadership. Mastered multitasking in a fast-paced environment, significantly reducing staff turnover through effective training and mentoring. Skilled in store operations and fostering a positive work atmosphere, ensuring high levels of customer satisfaction and team cohesion.

Overview

3
3
years of professional experience

Work History

Store Manager

Dominos Pizza
02.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

Completed Year 12 -

Victory Christian College
Bendigo, VIC
12.2020

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Store operations
  • Personable and friendly
  • Friendly and Positive
  • Team Building and Leadership

Affiliations

  • Coached at Victory Netball Club for 3 years
  • Unit leader at 1st Strathfieldsaye Scout Group

Timeline

Store Manager

Dominos Pizza
02.2021 - Current

Completed Year 12 -

Victory Christian College
Nicole Gallagher