Nicole Gleeson

• Organise relevant paperwork for all patients coming to all theatres for the day
• Complete relevant paperwork (operation statistical sheets) for all patients in previous day theatre
• Complete exact list of correct order, times of previous days list and send to relevant parties
• Compile following day Theatre list with any relevant Alerts, then forward to relevant departments
• Complete daily statistical sheets for all patients attending theatre
• Order all Orthopaedic prosthesis used in cases
• Enter Anaesthetists into Vital system for the following week Theatres
• Telephoning patients on day before procedure to advise of fasting details, time of arrival and other relevant information regarding admission to hospital
• Assist medical staff with documentation required to be completed for patients
• Assist all internal and external clients with patient enquiries
• Using VITAL system to update patient details, register, admit, discharge and transfer patients within the hospital and to external bodies
• Assist patients to organise outpatient appointments and appropriate referrals
• Answer multi-line phone systems to manage incoming and outgoing calls for department.
• Maintain patient confidentiality in line with regulations.
• Monitor inventory levels and advised management of need for replenishment.
• Transcribed doctors' medication orders, lab test requests, and care plans.

• Assisting jobseekers to achieve employment
• Achievement of targets as per KPI’s
• Ensuring all client files pass internal Quality Audits
• Manage referrals through the electronic Government referral system
• Create professional personalised resumes for each jobseeker
• Complete all assessment requirements, including referrals to complementary services as required
• Create/Complete Employment Pathway Plans with each jobseeker that sequentially addresses vocational/non vocational needs
• Deliver one on one coaching if required, otherwise arrange for commencement into education/training, voluntary work or work experience
• Ensuring compliance with the Disability Service Standards
• Reverse market selected jobseekers to assist in achieve employment
• Build knowledge of employer recruitment practices, current and future employment opportunities and provide local labour market advice to employers
• Negotiate with employers regarding assistance and subsidies
• Ensuring fortnightly/weekly contact is maintained with the jobseeker and or employer to assist in sustaining the position

• Achieving budgeted sales volume, account base and core brand distribution targets
• Maximising the execution of agreed state and national promotional programmes
• Providing effective and innovative merchandising solutions to our customers
• Managing trade investment funds within budgeted guidelines
• Providing accurate reports on trade and competitor activities
• Ensuring that all accounts remain within agreed trading terms
• Promoting valuable customer relationships

• Allocation of shifts to care workers, ensuring there are appropriately skilled carers in the clients home at all times in accordance with the clients care plan
• Maintenance of the carer and client database
• Management of carer payroll
• Building and maintenance of positive long-term relationships with
• Case Managers and carer workforce
• Implementation of workforce planning strategies
• Participation in individual carer professional development planning
• Provision of reliable and responsive customer service

• Office Traineeship
• Administration Assistant
• Business Unit Support Officer, Temporary Personal
• Assistant to Director Community Development and

Director Business Units