Nicole Haddad
Berkeley Vale,NSW
Summary
Talented and professional, always focused on improving client lives through high-quality support. Proficient in life and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 30years years of personal and work life experience building community and developing social skills through incremental therapeutic techniques.
Overview
18
18
years of professional experience
Work History
Retreat Manager/ Support Worker/Hairstylist
Limitless Wellbeing
04.2022 - Current
- Managed, Mentored and motivated employees to be productive and engaged in work and learning enviroment.
- Maintained professional, organized, and safe environment for employees and clients.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with clients and suppliers through account development.
- Maintained positive client relations by addressing arising issues by implementing successful corrective actions.
- Maintained professional demeanour by staying calm when addressing unhappy staff and clients.
- Developed programs, house training for clients.
- Supporting clients and attended to their specific needs.
- Behaviour management.
Owner/Hairstylist
Studio 22
08.2005 - 03.2018
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, colouring and styling of clients' hair.
Education
Certificate 3 in Community Services
H&H Training
Online03.2025
Breath And Somatic Bodywork
Natalie Gaul Cathartic Breathwork Facilitator
Berkeley Vale, NSW09.2023
Relaxation Massage
Hunter Massage Academy
Newcastle, NSW03.2023
Certificate 3 in Education And Support
TAFE N.S.W
Ourimbah, NSW10.2020
Certificate 4 Auslan
Deaf Society
Sydney, NSW12.2017
Certificate 3 in Hairdressing
TAFE N.S.W
Tamworth, NSW12.1998
Skills
- Active Listening
- Mindfulness
- Dependable and Responsible
- Self-Directed
- Team Management
- Multitasking
- Adaptive to specific learning styles
Languages
English
Native or Bilingual
Auslan
Professional Working
Timeline
Retreat Manager/ Support Worker/Hairstylist
Limitless Wellbeing
04.2022 - Current
Owner/Hairstylist
Studio 22
08.2005 - 03.2018
Certificate 3 in Community Services
H&H Training
Breath And Somatic Bodywork
Natalie Gaul Cathartic Breathwork Facilitator
Relaxation Massage
Hunter Massage Academy
Certificate 3 in Education And Support
TAFE N.S.W
Certificate 4 Auslan
Deaf Society
Certificate 3 in Hairdressing
TAFE N.S.W
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