Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Generic

Nicole Harrison

Pomona,QLD

Summary

Dynamic leader with a proven track record at Bunnings, enhancing team productivity and customer satisfaction through strategic planning and effective staff management. Excelled in complex problem-solving and excellent communication, mentoring staff and fostering a culture of excellence. Achieved significant process improvements, embodying goal-oriented results with a blend of hard and soft skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Supervisor

Bunnings
06.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Small Business Owner (Landscaping)

Self-employeed
02.2011 - 04.2017
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Groundsperson

Discovery Holiday Parks
01.2009 - 06.2011
  • Assisted in planting seasonal flowers, shrubs, and trees to create visually appealing landscapes.
  • Enhanced landscape appearance by regularly mowing, trimming, and edging grass areas.
  • Safeguarded the well-being of wildlife living on the property through responsible habitat management practices.

Education

High School Diploma -

Merrimac High
Merrimac QLD

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Processes and procedures
  • Process Improvement
  • Waste Reduction
  • Industrial hygiene
  • Problem-Solving
  • Multitasking
  • Time Management
  • Excellent Communication

References

Margi Brayshaw - 0400 914 872  (Friend & Work Colleague 38 years)

Hobbies

Cooking

Gardening

Spending time with my children & grandchildren

Timeline

Supervisor

Bunnings
06.2017 - Current

Small Business Owner (Landscaping)

Self-employeed
02.2011 - 04.2017

Groundsperson

Discovery Holiday Parks
01.2009 - 06.2011

High School Diploma -

Merrimac High

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Nicole Harrison