Nicole Hart
Undera,VIC
Summary
Hard working Foster Care Case Manger with expertise in case management, reporting and court proceedings. Detail-oriented and hardworking with an organized nature and excellent verbal and written communication abilities. Professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Maintains professional working boundaries with clients to provide safety, stability and consistency for young people and their carer’s. Motivated and enthusiastic individual who is hard working and honest, flexible, adapts positively to change and is trustworthy.
Overview
6
6
years of professional experience
Work History
Kinship/Foster Care Case Manager
Rumbalara Aboriginal Co-operative
11.2018 - Current
- Advocated for young people in out of home care by facilitating access to community resources and services to maximize safety and well-being of child.
- Work within the framework of the Youth Child and Families Act 2005 and the Aboriginal Child and Placement Principals of this act to support young people in out of home care.
- Manage placement co-ordination of new Foster Care Placements within the organisation.
- Maintain case records daily with all client contacts and information including but not limited to court reports, case plans, case notes, Looking After Children (LAC) Framework, referrals/reports to stakeholders and court reports.
- Provided in-home training and support to foster carers during monthly carer supervisions to help mitigate problems arising from child behaviour.
- Facilitate regular care team meetings and student support group meetings to support the foster care/kinship placement and advocate for clients and carers to ensure their needs are being met.
- Act as advocate for children in court settings.
- Attended court proceedings for reunification and permanent placement cases.
- Support carers and young people to engage in community events and maintain their vital connection to community, culture and family (where safe) while in care.
- Completed regular visitations to check on children, families and home environments.
- Created and updated systems of organization for case service plans and court reports.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Support families and young people to engage with stakeholders within the community in line with case planning recommendations.
Therapeutic Residential Care Worker
Berry Street
06.2017 - 05.2021
- Assisted residents with basic activities of daily living.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents to work toward goals within their case plans.
- Supporting young people in line with Berry Street Policy
- Maintain Client Records in line with Berry Street Policy
- Running of House Meetings, Menu Planning and Grocery Shopping
- Working with stakeholders to ensure the needs of the young people in care are being met.
- Work closely with Department of Families Fairness and Housing to support the young people in placement.
- Support young people working towards their goals though care team meetings and student support group meetings
- Transport of young people to and from extra-curricular activities
- Supervise young people in the residential home
- Encourage young people to maintain a ‘normal day to day routine
- Liaise with Schools regarding young people’s education etc
- Work apart of a team to ensure all young people’s needs are being met
- Monthly, weekly and daily reporting of Finance, Medical, Education relating to young people
- Planning for young person’s future through LAC framework
- Documenting young person’s life through LAC framework
- Plan and coordinate outings for the young people
- Assist young people with Positive Memory Bank submissions
- Attend court as required
- Office administration report writing
- Completion of ERIN reports as needs
Education
Diploma - Community Services
Partners in Training
10.2023
Certificate - PACE in Practice
Berry Street
10.2022
Qualified Assessor - Step By Step Foster Care Assessment Training
Association of Children's Welfare Agencies
09.2022
Facilitator - Our Carer For Our Kids Familiarisation Training
The Victorian Aboriginal Child Care Agency (VACCA)
08.2022
Online Learning - BICPM Case Notes And Report Writing
Centre For Excellence in Child And Family Welfare
08.2022
Coach - Chill Skills For Kids
Chill Skills
03.2022
Cert IV Child, Youth And Family Intervention -
Berry Street
2018
Certificate - Therapeutic Crisis Intervention (TCI) Training
Berry Street
2018
Certificate - Conflict Resolution
Berry Street
2017
Certificate - Introduction To Youth Drug & Alcohol Practice
Berry Street
2017
Skills
- Cultural Sensitivity and Awareness
- Court Preparation and Report Writing
- Conflict Resolution
- Critical Thinking and Problem Solving
- Crisis Intervention
- Strong Organisational Skills
- Time Management
- Excellent Communication and Interpersonal Skills
- Innovation and Continuous Improvement
Timeline
Kinship/Foster Care Case Manager
Rumbalara Aboriginal Co-operative
11.2018 - Current
Therapeutic Residential Care Worker
Berry Street
06.2017 - 05.2021
Diploma - Community Services
Partners in Training
Certificate - PACE in Practice
Berry Street
Qualified Assessor - Step By Step Foster Care Assessment Training
Association of Children's Welfare Agencies
Facilitator - Our Carer For Our Kids Familiarisation Training
The Victorian Aboriginal Child Care Agency (VACCA)
Online Learning - BICPM Case Notes And Report Writing
Centre For Excellence in Child And Family Welfare
Coach - Chill Skills For Kids
Chill Skills
Cert IV Child, Youth And Family Intervention -
Berry Street
Certificate - Therapeutic Crisis Intervention (TCI) Training
Berry Street
Certificate - Conflict Resolution
Berry Street
Certificate - Introduction To Youth Drug & Alcohol Practice
Berry Street
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