Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Nicole Holmes

Werribee,VIC
If you really look closely, most overnight successes took a long time.
Steve Jobs
Nicole Holmes

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
years of professional experience

Work History

Metricon Homes

Sales Associate
02.2006 - 10.2007

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Fasta Pasta

Waitress
01.2003 - 11.2005

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness.

Education

Victoria University
Melbourne, VIC

Certificate II from Modelling
10.2008

North Melbourne Institute Tafe
Greensborough, VIC

Advanced Diploma from Music Performance
12.2005

The Grange P-12 College
Hoppers Crossing, VIC

High School Diploma
12.2003

Skills

  • Attention to Detail
  • Decision-Making
  • Multitasking Abilities
  • Active Listening
  • Self-Motivated
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Customer Service
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Merchandise Display
  • Answering Customer Questions
  • Guest Relations
Availability
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Timeline

Sales Associate

Metricon Homes
02.2006 - 10.2007

Waitress

Fasta Pasta
01.2003 - 11.2005

Victoria University

Certificate II from Modelling

North Melbourne Institute Tafe

Advanced Diploma from Music Performance

The Grange P-12 College

High School Diploma

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Nicole Holmes