Nicole Koopman

Dynamic payroll and HR professional with a proven track record at Suffcon Pty Ltd, excelling in payroll administration and compliance. Recognized for meticulous attention to detail and effective communication, I consistently resolved discrepancies and improved processes, ensuring timely and accurate payroll for all employees while fostering positive customer relations.

• Treasury Wine Estates Vintners Ltd, Administration/Receptionist, 01/2012, 12/2022, Provide efficient and effective reception and administration support services for the site and contributed to the achievement of team objectives., Been a heavily relied upon support during high volume workload periods., Trusted to work unsupervised with responsibility over the end-to-end operations of the office environment., Effective member of the Management Team where I contributed to essential decision making of the site., Championed HSE schedules, task deadline completion and reporting requirements which received good feedback., Managed the co-ordination of all administrative activities for the Barooga Vineyard by providing administrative support to the Vineyard Manager, Supervisor, and 8 employees., Managed the Kronos Payroll by entering casual employee hours during Vintage and entering A/L requests on behalf of employees., Performed tasks related to raising PO’s, account coding, goods matching, and receipting., Managed the company credit card for payments under $10,000 and prepared end of month transaction coding and reconciliation using Fraedom., Issued invoices for stock agistment by co-ordinating with AR., Answered all incoming telephone calls to the site and directed callers appropriately, taking and forwarding phone messages as required., Conducted tasks related to contract management by updating all certificates and paperwork for on-site contractors., Conducted tasks related to block costing through AgCode timesheet data entry and reconciliation., Performed tasks such as stock ordering, stocktake entry, and reconciliation., Assigned as HSE Site Co-ordinator and updated all tasks associated with the monthly HSE Schedule., Updated monthly Sustainable Energy usage in Greenbizcheck., Performed tasks related to injury management through site co-ordination of EIP and EAP Programs., Consulted with various departments within the company., Ensured familiarity with relevant procedures in the Emergency Procedures Manual., Ensured details of significant incidents and instructions during the emergency are properly logged., Ensured that incoming mail is received daily and distributed effectively and promptly, including Accounts Payable queries to distribute to Department Managers for follow up., Assisted other administration functions and departments on site as directed.
• Budget Eyewear/OPSM, Retail Assistant, 01/2011, 12/2012, Managed appointment bookings and checking in of patients., Updated patient details and filing., Followed up outstanding payments by sending collection letters., Implemented a reminder ordering system for contact lens patients., Dispensed glasses to customers and completed repairs.
• Cobram Betta Electrical, Administration/Data Entry, 01/2007, 10/2010, Conducted invoice matching against POs raised., Performed tasks such as goods receipting and entering new stock information., Prepared monthly statement/invoice matching and writing/issuing checks., Updated excel spreadsheet with outgoing/incoming payments for BAS purposes., Ensured the checking of bank transactions and direct deposits received.

2021, HLTAID003 Provide First Aid Certification, Rich River First Aid

• Matt Jezewski, 0418 850 591, Manager, Treasury Wine Estates
• Nathan Fraser, 0468 325 657, Supervisor, Treasury Wine Estates
• Malcolm McKean, 0408 854 775, Maintenance Supervisor, Treasury Wine Estates

Enjoy family events, Reading, Walking, Keeping active outdoors, Registration Officer and Committee Member, Cobram Roar Soccer Club, U13’s Assistant Netball Coach, Strathmerton Netball Club

I’ve been fortunate throughout my career to have impacted a diverse range of people by providing outstanding customer and client care as a receptionist. Central to all my work experiences is my passion for adding value and creating quality workflow processes with clear line-of-sight to company objectives and customer care., Endowed with significant trust and responsibility in leading the end-to-end implementation of essential administration work within a site owned by one of the world's largest wine companies., Received much wonderful and unprompted feedback from everyday strangers simply because of my conduct during small interactions., Requested by leadership to complete various tasks that required a great deal of discretion and sensitivity., An eye for detail that makes the difference in busy operations that involve detailed logistics., A strong ability to stay calm and level-headed in high-stress and high-workload situations., Commitment to continuous improvement that involves application of my whole self to ensure progress is made and goals are achieved., Communicating in accessible language and actively listening to clients to ensure a mutually beneficial outcome is met.

• Payroll/HR/Accounts/Administration, Suffcon Pty Ltd, 01/2023, Current
• Payroll/Accounts/Administration, Cobram Irrigation, 01/2022, 12/2023
• Site Administration/ HR, Treasury Wine Estates Vintners Ltd, 01/2012, 12/2022
• Retail Assistant, Budget Eyewear/OPSM, 01/2011, 12/2012
• Administration/Data Entry, Cobram Betta Electrical, 01/2007, 10/2010