Summary
Overview
Work History
Education
Skills
Training & Mandatory Check
Timeline
Generic

Nicole Latham

Pearcedale

Summary

Empathetic and highly motivated disability support worker with 10 years experience working with people with diverse range of settings from high intensity supportz to I home care, respite and residential, day placement

Overview

20
20
years of professional experience

Work History

Acting Service Manager

Yooralla - Lardner Rd
09.2024 - Current
  • Empowering clients choice and control
  • Supported decision making
  • Roster management- preparing rosters 6-8 weeks in advance
  • Participating in care team meetings
  • Practice leadership while working on the floor
  • Maintaining clients folders
  • Conflict management
  • Supporting clients with health appointments
  • Advocating for clients rights
  • Empowering clients make choices and maintain control of life
  • Provide social support
  • Regular meeting with clients to discuss service needs and develop effective and practical solutions.

Disability Support Worker

Yooralla - Lardner Rd
07.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Kept accurate records for client files and handled related paperwork.

Disability Support Worker

Uniting/Wesley Mission/yooralla
07.2017 - 07.2022
  • Company Overview: Working in a residential facility for people with Neurological conditions
  • Assistance with personal care, including dressing, showering, shaving, makeup application, toileting, urinary catheters
  • Completing all relevant paperwork
  • Provide social support
  • Manual handling
  • Driving of the centers bus
  • Working with behaviors of concern
  • Writing referral's for assessments and provide feedback to allied health services
  • Maintaining clients privacy and dignity at all times
  • Meal assisting
  • Health and safety representative
  • Conducting maintence checks, fire safety checks and advocating for a safe work environment
  • Working in a residential facility for people with Neurological conditions

Disability Support Worker

Healthcare Australia
11.2015 - 12.2022
  • Working as a agency staff member in various locations and settings

Disability Support Worker

Nepean Centre
12.2015 - 07.2017

Customer Service Supervisor

Coles
07.2005 - 02.2012

Education

Advanced Diploma Of Community Sector Management -

Rmit
05.2024

CERTIFICATE IV IN DISABILITY -

Warner Institute
Mornington, Victoria
10.2015

VICTORIAN CERTIFICATE OF EDUCATION -

Rosebud Secondary college
Rosebud, Victoria
12.2005

CERTIFICATE 111 IN RETAIL SUPERVISION -

Futurm
Rosebud, Victoria
05.2005

11 IN HOSPITALITY - (OPERATIONS

Chisholm institute
Rosebud, Victoria
04.2005

Skills

  • Active listening
  • Time management
  • Task prioritization
  • Teamwork
  • Conflict management
  • Emotional intelligence

Training & Mandatory Check

  • National Police check


  • Working with children's check


  • Medication Awareness


  • NDIS worker orientation


  • Manual handling awareness


  • Tube feeding management


  • Fire Safety Induction Program


  • Complex wound care


  • Complex epilepsy and midazolam


  • Medication management

Timeline

Acting Service Manager

Yooralla - Lardner Rd
09.2024 - Current

Disability Support Worker

Yooralla - Lardner Rd
07.2022 - Current

Disability Support Worker

Uniting/Wesley Mission/yooralla
07.2017 - 07.2022

Disability Support Worker

Nepean Centre
12.2015 - 07.2017

Disability Support Worker

Healthcare Australia
11.2015 - 12.2022

Customer Service Supervisor

Coles
07.2005 - 02.2012

CERTIFICATE IV IN DISABILITY -

Warner Institute

VICTORIAN CERTIFICATE OF EDUCATION -

Rosebud Secondary college

CERTIFICATE 111 IN RETAIL SUPERVISION -

Futurm

11 IN HOSPITALITY - (OPERATIONS

Chisholm institute

Advanced Diploma Of Community Sector Management -

Rmit

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Nicole Latham