Nicole Leo

- Well-organised Administrative Assistant, have experience in data entry, schedule management and event planning.

- Experience in customer service management area, flexible and hardworking in deadline-driven environments.

- Team player and have management experience in working with professionals and good at building teamwork, as well as leading teams in a fast-paced environment

- Work in customer support in high call volume environments. Manage, scheduling and documentation skills.

- Have 8 years in interviewing, training and public speaking, Highly responsible, well organised and self-motivated.

- Good communication, analytical and organisational skills

- Team-oriented, Training and Development Coordinator who efficiently develops training processes and procedures.

- Flexible problem solving, driven to build long term relationships with customers. Delivers positive experiences through high-quality customer care.

- Speak fluent English and Chinese. (Both Cantonese and Mandarin)

Referees available on request.