Summary
Overview
Work History
Skills
Timeline
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Nicole Maclean

Wagga Wagga

Summary

Proven Sales Manager with a track record of driving revenue growth and expanding territories at Bellingen Hemp and Co. Excelled in relationship building and strategic account management, achieving over 20% sales increase. Expert in sales team training and market intelligence, I leverage exceptional communication skills to foster team success and client satisfaction.

Overview

15
15
years of professional experience

Work History

Sales Manager

Bellingen Hemp and Co.
09.2021 - 01.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Attended industry events and conventions to expain sales opportunities.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Conducted comprehensive market research to identify new opportunities and trends.

Sales Representative

Tamburlaine Organic Wines
02.2014 - 12.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Increased market penetration with introduction of innovative sales tactics.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Sales Representative

Brokenwood Wines
02.2009 - 02.2013
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Verbal and written communication
  • Product Knowledge
  • Sales expertise
  • Client Relationship Management
  • Positive and upbeat
  • Direct Sales
  • Sales process
  • Account Management
  • Rapport and relationship building
  • Sales Reporting
  • Brand-building strategies
  • Marketing strategy
  • Territory Management
  • Territory sales management
  • Market intelligence
  • Territory and account management
  • Excellent communication skills
  • Sales territory growth

Timeline

Sales Manager

Bellingen Hemp and Co.
09.2021 - 01.2024

Sales Representative

Tamburlaine Organic Wines
02.2014 - 12.2020

Sales Representative

Brokenwood Wines
02.2009 - 02.2013

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Nicole Maclean