Nicole Minahan
Kellyville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
A/ Zone Coordinator
HealthShare NSW
03.2021 - Current
- Ensured compliance with company policies, safety regulations, and industry standards through regular audits.
- Resolved conflicts among team members with diplomacy, fostering a positive work culture in the zone.
- Collaborated with other Zone Coordinators to share insights
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Logistic Coordinator
HealthShare NSW
12.2019 - 03.2021
- Streamlined inventory management for reduced waste and improved cost control.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Developed relationships with key stakeholders
- Continuously monitored performance metrics, identifying areas for improvement.
Logistic Support Officer
Healthshare NSW
05.2019 - 12.2019
- Consistently maintaining high standards and best practices
- Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
- Employed proven problem-solving techniques to resolve issues quickly and with minimal disruption.
Veterinary Nurse / Practice Manager
Dr Paws
10.2016 - 02.2019
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Enhanced staff training initiatives through mentoring new veterinary nurses on clinical protocols and best practices.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs.
Education
Certificate IV - Veterinary Nursing
College of Veterinary Nursing
Qld12.2011
Skills
- Inventory Control
- Staff Training
- Customer Service
- Organizational Skills
- Time Management
- Flexible Work Schedule
Timeline
A/ Zone Coordinator
HealthShare NSW
03.2021 - Current
Logistic Coordinator
HealthShare NSW
12.2019 - 03.2021
Logistic Support Officer
Healthshare NSW
05.2019 - 12.2019
Veterinary Nurse / Practice Manager
Dr Paws
10.2016 - 02.2019
Certificate IV - Veterinary Nursing
College of Veterinary Nursing
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