Nicole Mitchell
Palmview
Summary
To provide counselling support and empowerment to female survivors of intimate partner violence and their children drawing on an integrated counselling approach of verbal and expressive modalities.
Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Counsellor
Revive Counselling (Private Practice)
01.2025 - Current
- Facilitated individual counseling sessions to support client mental health.
Intern Counsellor / Support Worker
SunnyKids – Cooroy Family Support Centre
07.2024 - 10.2024
- Supporting individual clients experiencing domestic and family violence following the Safe and Together Framework.
- Developing case plans using The Domestic and Family Violence Common Risk and Safety Framework (CRASF)
- Working with clients on safety planning and perpetrator mapping documents.
- Providing Domestic and Family violence education through resources such as the cycle of abuse, the wheel of power and control and shark cage.
Counsellor
University of Sunshine Coast
02.2024 - 06.2024
- Experience in providing counseling under the supervision of faculty at University of Sunshine Coast in the approaches of Cognitive Behavioral Therapy, Person-Centered Therapy, Solution Focused Therapy, Couple and Family Therapy.
- Training and experience in reflective and expressive therapeutic approaches.
- Experience in Pastoral Care assisting with pastoral counselling, visitation, benevolent support, funeral / memorial coordination and facilitating support groups.
- Experience in receiving and processing counselling intakes, both via telephone and electronically. Managing and overseeing all intakes and waitlists for approximately 18 therapists.
- Professional development in increasing knowledge and awareness of history and cultural considerations in working with First Nations people.
- Ongoing professional clinical supervision.
- Experience in goal setting and the execution of plans to achieve those goals
- 7 years supervising/managing experience in customer service, including training other staff
- Experience in organizing and leading team meetings
Intern Counsellor
UniSC Community Counselling Clinic
02.2024 - 06.2024
- Supporting individual clients through various emotional and mental health needs.
Intake Coordinator
Burnaby Counselling Group
03.2020 - 02.2022
- Receiving and processing all intakes for approximately 18 therapists. Including assessing suitability for various therapeutic approaches and processing required consent documentation.
- Assisting clients access financial subsidy applications when necessary
- Managing the waitlist for 18 therapists, including Practicum Students, Interns, Associate, Registered Therapist’s and Psychologists.
Care Ministry Assistant
Christian Life Assembly
10.2014 - 02.2020
- Ministry Assistant in Pastoral Care
- Overseeing the benevolence program and assisting clients access supports. Including preparing and delivering food hampers and other practical needs.
- Pastoral Care, including meeting with congregants and referring clients to counsellors as necessary and administering any financial support required.
- Overseeing the organization and running of funerals and memorial services and receptions ranging in size from 10 – 1,500 attendees
- Organizing and working with the facilitators of support groups such as; Divorce Care. Grief Share and When Love Hurts
Women’s Administrative Assistant
Christian Life Assembly
01.2014 - 02.2014
- Assistant to Women’s Pastor
- Coordinating set up weekly She Is Inspired; including online registrations, ensuring each event is set up and ready, booking facilities as required
- Collecting and follow up of new guest connect cards
- General office tasks; data entry, filing, answering emails and phone calls
- (contract position)
Education
Master of Counselling -
University of the Sunshine Coast
01.2024
Bachelor of Arts - Religion – Major in Counselling Foundations
Summit Pacific College
01.2021
Inter-Cultural Studies degree - undefined
Bethany College of Missions
01.2001
Skills
- Counselling
- Skilled in intake interviewing
- Mental health support
- Self-care strategies
- Building rapport
- Empathy
- Client advocacy
- Psychoeducation
- Client records management
- Friendly, Positive Attitude
- Goal Setting
- Active Listening
- Solution Focused / Problem Solving
- Collaboration
- Written and Verbal Communication
- Organisation and Time Management
- Critical thinking
- Attention to Detail
- Records Management
- Attention to Detail
- Customer Service
- Dependable and Responsible
- Calm Under Pressure
- Team Building
Affiliations
Australian Counseling Association (ACA) – Level 2
Certification
- Australian Counsellors Association (ACA) - Level 2
- Christian Counsellors Association Australia (CCAA) - Graduate
Timeline
Counsellor
Revive Counselling (Private Practice)
01.2025 - Current
Intern Counsellor / Support Worker
SunnyKids – Cooroy Family Support Centre
07.2024 - 10.2024
Counsellor
University of Sunshine Coast
02.2024 - 06.2024
Intern Counsellor
UniSC Community Counselling Clinic
02.2024 - 06.2024
Intake Coordinator
Burnaby Counselling Group
03.2020 - 02.2022
Care Ministry Assistant
Christian Life Assembly
10.2014 - 02.2020
Women’s Administrative Assistant
Christian Life Assembly
01.2014 - 02.2014
Bachelor of Arts - Religion – Major in Counselling Foundations
Summit Pacific College
Inter-Cultural Studies degree - undefined
Bethany College of Missions
Master of Counselling -
University of the Sunshine Coast