Nicole Mukandi
Albion,VIC
Summary
I am a passionate person who is dedicated to meeting the care and needs of clients by assessing options and determining care plans. I am currently studying a bachelor in social work, and I have 4+ years of experience in assisting clients with building coping mechanisms to address life’s challenges. I am comfortable handling stress and performing under pressure. My career objective is to work in a dynamic and challenging environment where I can contribute my skills and experience to make a positive difference. I am a caring Social Worker student who can quickly build trust and rapport with customers from diverse range of people. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
Edmen
Sydney, New South Wales
10.2018 - Current
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Supported clients to access education, training or employment opportunities.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
Placement
Live to thrive support services
04.2022 - 06.2023
- Conducted assessments to identify the needs and strengths of individuals and families
- Provided individual and group counseling sessions to address various social and emotional issues with my supervisor
- Collaborated with community resources and organizations to connect clients with appropriate services.
- Created educational materials about addiction recovery programs for patients.
- Provided case management services to clients, including assessment, planning and advocacy.
- Conducted home visits to assess client needs and provide support and resources.
- Maintained accurate records of client interactions, assessments and progress notes.
- Developed and facilitated workshops and educational programs such as stress management.
Education
Bachelor of Social Work -
Australian Catholic University (student)
Sydney, NSWSome College (No Degree) -
St Leonards Tafe
Skills
- Networking
- Conducting educative/Preventative presentation
- Community collaboration
- Record maintenance
- Social services
- Organized
- Trustworthy
- Communication skills
- Dedicated
- Spreadsheet Development
- Database Administration
- Customer Service
- Goal Setting
- Schedule Management
- Meeting Coordination and Support
- Microsoft Office
- Administrative Management
- Documentation Abilities
- Report Preparation
Certification
Cert 3 in Allied health
Leadership Experience
Successfully lead a team for a university placement and my team were instructed to educate teenagers as well as work with them to prevent relapse in drug and alcohol.
References
Available upon request.
Timeline
Placement
Live to thrive support services
04.2022 - 06.2023
Support Worker
Edmen
10.2018 - Current
Bachelor of Social Work -
Australian Catholic University (student)
Some College (No Degree) -
St Leonards Tafe
Similar Profiles
Gabriela GuedesGabriela Guedes
Youth Worker at EdmenYouth Worker at Edmen
Winnie Waceke NdianguiWinnie Waceke Ndiangui
Residential Youth Worker at Edmen Community Staffing SolutionsResidential Youth Worker at Edmen Community Staffing Solutions
Yenrho EvuarherheYenrho Evuarherhe
Youth Worker at Edmen Community Staffing SolutionsYouth Worker at Edmen Community Staffing Solutions