Nicole Nehme
NSW
Summary
Strong leader and problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and judgment to positively impact company success. Seeking a new opportunity to enhance expertise, build valuable connections and acquire additional skills in a new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service / Sales Manager
Southern Sheet and Coil
12.2022 - Current
- Improving customer service experience, create engaged customers and facilitate growth
- Taking ownership of customers issues and following problems through
- Setting a clear mission and deploying strategies focused towards company
- Communicating with internal teams to discuss sales targets
- Leading high-performing teams and optimizing customer satisfaction
- Enhancing service processes, resolving issues, and fostering positive customer relations
- Elevate customer service standards in a dynamic managerial role.
Procurement assistant
Southern Sheet and Coil
01.2022 - 12.2022
- Detail-oriented Procurement Assistant with a strong background in sourcing, negotiation, and vendor management
- Proficient in streamlining procurement processes to ensure cost-effectiveness and timely delivery.
Internal Sales
Southern Sheet and Coil
06.2021 - 01.2022
- Results-oriented professional with a background in internal sales, combining a strategic approach with effective communication to drive revenue growth
- Proven ability to build and maintain client relationships, meet sales targets, and collaborate cross-functionally.
Internal sales
Southern Sheet and Coil
04.2018 - 01.2020
- Results-oriented professional with a background in internal sales, combining a strategic approach with effective communication to drive revenue growth
- Proven ability to build and maintain client relationships, meet sales targets, and collaborate cross-functionally.
Education
Bachelor of Policing Diploma in Social Science -
University of Western Sydney
01.2021
Higher School Certificate -
Mount St Joseph Milperra
01.2016
Skills
- Bilingual - English and Arabic
- Team leadership
- Organised, with special attention to detail
- Negotiation skills
- Customer Complaint Resolution
- Motivational Skills
- Problem-Solving
- Employee Development
- Conflict Management
- Hiring and Training
References
Upon request
Certification
- Marketing and Communication Cert IV 2024
- Leadership skills for Managers 2023
Languages
Arabic
Native or Bilingual
Timeline
Customer Service / Sales Manager
Southern Sheet and Coil
12.2022 - Current
Procurement assistant
Southern Sheet and Coil
01.2022 - 12.2022
Internal Sales
Southern Sheet and Coil
06.2021 - 01.2022
Internal sales
Southern Sheet and Coil
04.2018 - 01.2020
Bachelor of Policing Diploma in Social Science -
University of Western Sydney
Higher School Certificate -
Mount St Joseph Milperra
Similar Profiles
Taylor KendallTaylor Kendall
Internal Sales Representative at Southern Sheet and CoilInternal Sales Representative at Southern Sheet and Coil
John FloranceJohn Florance
Sales Representative at Steel Sheet and Coil DistributorSales Representative at Steel Sheet and Coil Distributor
Scott KearvellScott Kearvell
Sheet Metal Worker at Adelaide Coil And Sheet SuppliesSheet Metal Worker at Adelaide Coil And Sheet Supplies
Alinta KlouzalAlinta Klouzal
Case Manager at DXC TechnologyCase Manager at DXC Technology
Natasha CunninghamNatasha Cunningham
Administrative Assistant at PoolsideAdministrative Assistant at Poolside