Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole O'Brien

Arundel ,QLD

Summary

I am a reliable and hardworking professional seeking employment, with demonstrated multitasking skills in fast-paced settings. I am a versatile customer service assistant skilled in all aspects of customer relationships and satisfaction. With a client-first attitude toward accomplishing tasks.

Overview

7
7
years of professional experience

Work History

Customer Service/Barista

Caramel Cafe
09.2021 - Current
  • Cash handling
  • Store opening and closing
  • Maintained calm demeanour during high-volume periods and special events
  • Maintained clean and organised workspace, enabling coworkers to locate resources and product
  • Stock control
  • Food service/Drink service

Checkout Retail Assistant /Supervisor

PAK'nSAVE, Hawera
04.2021 - 08.2022
  • My primary role as Checkout Retail Assistant and a supervisor was to assist and make sure sufficient quantities and range of products are available for sale at correct price at all times
  • Answered telephones and directed calls to appropriate
  • Ensuring department is well merchandised
  • Taking time to assure department is clean, tidy and attractively presented
  • Responsible for taking customer complaints
  • Regulating staff breaks
  • Scheduling Shifts
  • Training new employees
  • Support Store leaders with the supervision of a team executing to a plan or the completion of a specialist task within the store.

Checkout Operator

Bunnings Warehouse
08.2016 - 12.2019
  • The skills I have learnt from my work experience with Bunnings Warehouse is dealing with cash and payment transactions, collecting trolleys when required, collecting the gas bottles, computer literate, the skill to work at a pace and with accuracy, good numeracy skills, dealing with gift cards and having great attention to detail
  • Used variety of business software applications to complete assigned duties
  • Entered orders and maintained customer records to facilitate processing and fulfilment
  • By using these skills and gained experiences it impacted the result of how I was working. By not only making my workplace healthy but a healthy and responsible work place environment for my team mates.

Education

Certificate in Physio Therapy Aide -

The Learning Cloud
New Zealand
03.2022

Certificate in Reception And Office -

The Career Academy
New Zealand
01.2021

High School Diploma -

Assisi Catholic College
Coomera, QLD
11.2019

Skills

  • Microsoft Word
  • Microsoft Excel
  • Data Entry
  • Creative Problem Solving
  • Workplace Health and Safety Knowledge
  • Multitasking
  • Dealing with invoicing, credit policies and cash management
  • Upbeat and Positive Personality

Additional Information

Christine Penegelly HR Manager @Pak n save Christine.pengelly@pns.co.nz 06 278551 ext. 705

Sara Dellit Owner & Head Chef @ Caramel Cafe 0400 400 367

Jamie T. Bentley Vice President @ PlaySide Studios 0415 055 592



Timeline

Customer Service/Barista

Caramel Cafe
09.2021 - Current

Checkout Retail Assistant /Supervisor

PAK'nSAVE, Hawera
04.2021 - 08.2022

Checkout Operator

Bunnings Warehouse
08.2016 - 12.2019

Certificate in Physio Therapy Aide -

The Learning Cloud

Certificate in Reception And Office -

The Career Academy

High School Diploma -

Assisi Catholic College

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Nicole O'Brien