Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Panzarino

Summary

Motivated and approachable individual who is eager to join the Derrimut Gym team. As someone who is passionate about fitness and regularly attends the gym, I understand the importance of creating a welcoming and supportive environment for members. With strong customer service and sales skills, I am experienced in engaging with customers, addressing their needs, and promoting services to enhance their experience. I am eager to apply my enthusiasm for fitness, my ability to connect with people, and my commitment to delivering excellent service to contribute to a positive atmosphere at the gym. My strong work ethic, friendly demeanour, and ability to work well under pressure make me confident that I would be a valuable addition to your company.

Overview

3
3
years of professional experience

Work History

Checkout Operator

Foodland
03.2022 - Current
  • Provided exceptional service to customers and actively listened to customer needs, promptly addressing concerns and answering inquiries.
  • Developed and utilised strong communication skills throughout the workplace
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Worked flexible schedule and extra shifts to meet the company's needs.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Delivered exceptional customer service while consistently fostering effective collaboration with colleagues to ensure seamless team performance.

Team Member

Kmart
09.2023 - 02.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Successfully performed roles across multiple departments within the store, demonstrating flexibility and a strong ability to adapt to various tasks and responsibilities.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
  • Streamlined checkout processes and accurately handled cash transactions.
  • Developed strong cooperative relationships with coworkers and managers.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Crew Member

McDonald's
07.2021 - 03.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously.
  • Worked effectively under pressure and in fast-paced environments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked in many areas such as front counter, drive-thru and kitchen.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Learnt quickly and adapted to new situations effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

St Michael's College
Adelaide, SA
11-2024

Skills

  • Strong interpersonal and communication skills to engage and assist members
  • Active listening to understand and address client needs
  • Ability to handle administrative duties in a fast-paced environment
  • Ability to operate cash registers and manage payments and transactions accurately
  • Acquire a basic understanding of gym equipment and safety procedures
  • Efficient time management skills
  • Ability to handle customer complaints and issues with professionalism
  • Ability to adapt to changing schedules, member needs, and gym priorities
  • Thrive in a team-oriented environment

Timeline

Team Member

Kmart
09.2023 - 02.2024

Checkout Operator

Foodland
03.2022 - Current

Crew Member

McDonald's
07.2021 - 03.2022

High School Diploma -

St Michael's College

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Nicole Panzarino