Summary
Overview
Work History
Skills
Certification
Custom
Timeline
Generic

Nicole PHILLIPSON

Point Vernon,QLD

Summary

Friendly, professional and skilled in managing front office operations with focus on delivering exceptional customer service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Part Time Office Administrator

Lift Me Up Hire Pty Ltd
11.2012 - 10.2022

My husband owned and operated the above mentioned company and my role was of part time Office Administrator

This include all aspects of the running of the office and my duties included:

  • Bookkeeping
  • Payroll
  • Accounts Payable/Receivable
  • MYOB & MechanicDesk
  • Staff Supervisor and Trainer
  • Liaising with Electrical Authorities & Private Contractors
  • Tenders
  • Legal's and Accounting

Part Time Bookkeeper

Hair On Second
06.2015 - 06.2016

This was a part time position, 1 day per week, where I carried out duties that included:

  • Payroll
  • MYOB
  • CFM
  • Accounts Payable/Receivable
  • BAS
  • Superannuation Liabilities
  • Bank Reconciliation
  • Liaising with Professional Accountant

Accounts Clerk – Part Time

Giacci Port Services
08.2011 - 04.2012

I was employed as part time Accounts Clerk for the Port Services division of Giacci Brothers WA until my interstate relocation. My duties included:

  • Accounts Payable
  • Accounts Receivable
  • Casual Payroll
  • Banking
  • Mail In & Out
  • Operating SUN software, Microsoft Office, Internet Explorer, Outlook Express
  • Attention to detail and the meeting of deadlines

Front Office Administrator

Nagle Catholic College
01.2011 - 06.2011

I was employed as the main point of call in a very busy front office of our local Catholic College. My key duties included:

  • Customer service & satisfaction
  • Attention to detail and the meeting of deadlines
  • Creating a ‘Bulletin’ for daily distribution using Microsoft Publisher & Excel
  • Administering attendance records
  • Operating software such as MAZE, Academy Attendance, Windows XP, Microsoft Office, Internet Explorer & Outlook Express
  • General receptionist duties
  • Payment receipts
  • Orders
  • Any further duties as instructed by the Principle or Bursar.

Working Director

Telescopic Tower Enterprises Pty Ltd
01.2006 - 01.2007
  • Apart from my obligations as Company Director, my key role was in the area of office management and administration
  • Roles included:
  • Office Manager
  • Bookkeeping
  • Financial Controller
  • Payroll Officer
  • Accounts Payable/Receivable
  • Liaising with Electrical Authorities & Private Contractors
  • Tender Approvals

Managing Director

Lift Me Up Hire Pty Ltd
01.2005 - 11.2012
  • I have dealt with all aspects of operating a successful nationwide dry hire business, from ground level up
  • I am experienced and competent in the following areas:
  • Executing hire contracts
  • Fleet management
  • Customer service & satisfaction
  • All aspects of bookkeeping
  • Accounts Payable/Receivable
  • Payroll
  • Computer skills include MYOB, Windows XP, Microsoft Office, Internet Explorer, Outlook Express
  • Liaising with and developing strong business relationships with varied service providers
  • Sound organisational skills
  • Attention to detail
  • Ability to problem solve and meet deadlines
  • Sound communication skills

Administrative Services Officer

Centrelink
01.2001 - 06.2001
  • This was a temporary position and duties included:
  • Carrying out duties per team leader
  • Mail room
  • Data entry
  • Filing
  • Operating internal software program
  • Exercising confidentiality

Front Office Receptionist

Lorne Foreshore Committee
04.1998 - 04.1999

I was an assistant to the office manager and primarily aided in the management of 4 shire owned camping grounds. Duties included:

  • Front office reception, greeting incoming visitors and customers.
  • Accommodation bookings & enquiries
  • Liaising with Rangers & maintenance personnel
  • Bookkeeping
  • Cash register reconciliation
  • Carrying out duties as directed by Manager

Administrative Services Officer

Social Security/Centrelink
01.1988 - 01.1992
  • This was a full time position, where I voluntarily transferred to several offices over several years, and underwent extensive internal training
  • Duties included:
  • Operating internal computer software program
  • Assessing and determining customer entitlements in line with relevant legislation
  • Assessment of written correspondence
  • Generating standard letters of advice
  • Frontline customer service
  • Client interviews
  • Exercising confidentiality
  • Working in a team environment
  • Carrying out duties per instruction from team leader

Skills

  • Office administration
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Excellent communication
  • Professional and mature

Certification

  • Current ‘C’ Class driver’s license
  • Current QLD Blue Card - exp 06/10/2028


Custom

Family & Friends, The Beach, Yoga, Food, House & Garden, Travelling, Animals & Bike Riding

Timeline

Part Time Bookkeeper

Hair On Second
06.2015 - 06.2016

Part Time Office Administrator

Lift Me Up Hire Pty Ltd
11.2012 - 10.2022

Accounts Clerk – Part Time

Giacci Port Services
08.2011 - 04.2012

Front Office Administrator

Nagle Catholic College
01.2011 - 06.2011

Working Director

Telescopic Tower Enterprises Pty Ltd
01.2006 - 01.2007

Managing Director

Lift Me Up Hire Pty Ltd
01.2005 - 11.2012

Administrative Services Officer

Centrelink
01.2001 - 06.2001

Front Office Receptionist

Lorne Foreshore Committee
04.1998 - 04.1999

Administrative Services Officer

Social Security/Centrelink
01.1988 - 01.1992
  • Current ‘C’ Class driver’s license
  • Current QLD Blue Card - exp 06/10/2028


Nicole PHILLIPSON