NIcole Poynton

• Daily running of our family owned award winning building company.
• All aspects of Office Administrations and HR works.
• Bookeeping with 'Zero' accounting program.
• Client selections coordinator.
• Managed daily operations, ensuring smooth business activities and customer satisfaction.
• Developed strategic plans to increase market share and drive growth.
• Enhanced profitability by optimizing cost structures and resource allocation.
• Improved customer retention by implementing personalized service strategies.
• Oversaw financial management, ensuring sound budgeting and forecasting.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.

• Business ownership and management of one of Geraldton's recommended cleaning companies.
• Management of on average twenty four staff members.
• Bookeeping and experience of 'Zero' accounting program.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Oversaw financial management to ensure profitability and sustainability.
• Boosted revenue by identifying market opportunities and developing strategic plans.
• Led successful projects for enhancing operational efficiency and client satisfaction.
• Optimized business processes, implementing streamlined workflows and technology solutions.
• Enhanced team performance by providing training and development programs.
• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

• Carry out new home builders cleans
• Carry out early morning/evening commercial/office cleans
• Carry out Weekly/fortnightly domestic cleans
• Staff management
• Product and equipment management

All aspects of hairdressing

Training of Apprentices

Salon Management

All aspects of hairdressing

Training of Apprentices

All aspects of hairdressing

Training of apprentices

• Salon Management
• All aspects of hairdressing
• Training of apprentices

Completion of Cert III in Hairdressing