Nicole Prouting

• Managed cash transactions.
• Provided training to new hires.
• Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment
• Streamlined FOH operations for increased efficiency and enhanced guest experience.
• Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
• Produced accurate EOS summaries.

•Completed administrative duties proficiently.

•Executed interior plastering projects, enhancing wall finishes.

•Offered support to partner as required.

• Ensured precise and efficient cash handling.
• Provided exceptional customer service.
• Served food to patrons.
• Prepared and served drinks efficiently.
• Oversaw start and end of business day operations.
• Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
• Supported marketing initiatives to attract new customers while retaining loyal patrons through excellent service standards.
• Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.

• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients using strength training, cardio, boxing and stretching.
• Assisted clients with personal fitness goals through realistic objectives.
• Improved client fitness levels by developing personalized workout plans and monitoring progress.
• Created customized workout plans tailored to clients' performance levels and injuries.
• Demonstrated proper technique for exercises to avoid injuries.

• Prepared a variety of cocktails.
• Oversaw gaming area operations.
• Managed bar operations to enhance guest satisfaction.
• Provided quality service in a fast-paced dining environment.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.