Summary
Overview
Work History
Skills
Certification
REFERENCES
Timeline
Generic

Nicole Purdon

South Arm,TAS

Summary

Organised and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proficient in Microsoft suite, Synergetic and Seqta Platforms, with the ability to learn new programs and procedures in a timely and efficient manner.

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Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Officer

Eastside Lutheran College
11.2018 - Current
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, prepared, and delivered reports to various departments.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Administration Officer

Tasports
01.2013 - 01.2015
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Database Administration
  • Event Coordination
  • Customer Service
  • Data Entry

Certification

Penny Royal College

April 2024

First Aid, Basic Emergency life Support and CRP

REFERENCES

Mrs Suegini Blunt

Eastside Lutheran College

EA to the Principal/ Administration Manager

0418 323 004

Timeline

Administrative Officer

Eastside Lutheran College
11.2018 - Current

Administration Officer

Tasports
01.2013 - 01.2015

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