Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nicole Roberts

Raymond Terrace,NSW

Summary

I'm a Proactive, Dedicated and detail-oriented mother of three teenagers recognized for exceptional customer service and reliability. Skilled in advanced cleaning techniques and efficient time management, I consistently exceed client expectations while maintaining a focus on health and safety standards. Committed to delivering high-quality results in every task. I am passionate about learning new skills, expanding my knowledge and giving to my community via volunteer work.

Overview

2026
2026
years of professional experience

Work History

Domestic Cleaner

Homely Cleans for You
2023 - Current
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as cleaning the oven, walls and washing windows.
  • Hand-dusted and wiped down furniture, fixtures, skirting boards, all surfaces and window sills to keep areas clean, comfortable, and sanitized.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.

Cleaner

Luci Laithams Cleaning Services
10.2019 - 09.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced cleanliness by performing thorough cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided fast and efficient work for holiday accommodation.
  • Gained experience and confidence to work efficiently in complex situations such as hoarder house cleaning, after tradesman cleans, settlement cleans, and bond cleans.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Education

High School Diploma -

Tomaree High School
Salamander Bay, NSW
01-2007

Skills

  • Self-motivation and initiative
  • Reliability and punctuality
  • Efficient time management
  • Ability to work within a team or independently
  • Cleaning techniques
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Customer service-focused
  • Intermediate computer skills and digital literacy
  • Awareness of health and safety procedures
  • Ability to work under pressure

Interests

  • sketching and drawing, which helps improve my creativity and attention to detail
  • Reading and listening to podcasts
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Gardening
  • Family time
  • Road Trips
  • Fishing

Timeline

Cleaner

Luci Laithams Cleaning Services
10.2019 - 09.2021

Domestic Cleaner

Homely Cleans for You
2023 - Current

High School Diploma -

Tomaree High School

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Nicole Roberts