Summary
Work History
Education
Skills
Timeline
Generic

Nicole Rogers

Aubin Grove

Summary

Talented and driven Senior Administrative Assistant with over 20 years’ experience working in large and complex organisations in industrial, construction and energy sectors. Key roles have included providing high level support in Accounts Receivable, Health and Safety, and Construction. My diverse skill set enables me to effectively work across all levels of administration including client relations, minutes and agendas, contracts administration, travel management, accounts, and reception duties.
I approach all tasks with enthusiasm, possess a positive attitude and can remain solution-focused whilst working within strict timeframes. My strong application to detail is complemented by a demonstrated ability to work within a team or autonomously to achieve targets and objectives whilst displaying initiative and integrity along with a friendly personality.

Work History

Wesfarmers Chemicals, Energy and Fertilisers
Kleenheat Credit Support Officer - 2017 - 2025

• Credit onboarding and management.
• Conduct daily reconciliation of bulk communication files.
• Perform all commercial and consumer credit applications within the delegation of authority, ensuring compliance and privacy requirements are met.
• Conduct new account set up and account maintenance.
• Perform commercial and consumer refunds and enquiries.
• Conduct Daily Banking activities – This is our funds management core activity, where we are receipting and remitting payments to ensure the accounts receivable ledger is maintained on a day-to-day basis. There are 14 main functions that are completed between the hours of 7:30am to 2:00pm with strict deadlines.
• Payment Allocations – accurately allocate all payments on time as per our stakeholders’ invoices.
• Manage funds management activities and reconciliation tasks, missing payments, payment transfers, unclaimed monies process.
• Manage procurement activities – including raising and completing purchase and standing orders, reconciliation of invoices and escalating discrepancies identified.
• Assist in providing administration support across the credit team, stationery orders, catering for morning teas, yearly team events, safety meetings.
• PPSR – Register Kleenheat assets (bulk tanks) by lodging personal property security registrations for all assets where the combined value per entity exceeds $40,000.
• Contribute to the teams knowledge base (confluence) to ensure all information on processes and procedures are up to date and maintained.

Safety Compliance Administrator- 2010 - 2017

• Administrative support to HSE System Management.
• Facilitating HSE initiatives for support service personnel.
• Coordinating HSE committee meetings.
• Maintaining HSE system tracking and analysis using Cintellate.
• Report writing for monthly senior management.
• Updating and maintaining the HSE intranet pages.
• Travel and accommodation for the HSE Systems Team.
• Accounts payable.
• Document control and record keeping.

Health and Safety Administrator - 2006 - 2010

• Administrative and project support to the HSE and Compliance Manager.
• Assisting with the preparation of HSE and Compliance budgets and monthly reporting.
• Raising purchase orders.
• Accounts payable.
• Travel and accommodation.
• Identify systems or processes to be implemented or changed to facilitate team effectiveness.
• Taking minutes.
• General office duties.

Homebuyers Centre
Client Liaison Officer | Maintenance Administrator | Construction Clerk | Senior Administrator | Administrator 2001-2006

• Responsible for 120 clients at one time during the construction of their homes.
• Providing clients with fortnightly updates.
• Raising and processing variations to client contracts.
• Scheduling on-site meetings and handover inspections for site supervisors.
• Liaising between clients, supervisors and suppliers to ensure smooth transitional periods.
• Conducting key handover appointments.
• Answering technical queries from clients.
• Effective resolution of client concerns.
• Generating and distributing client contracts.
• Stationery control.
• Scheduling colour selection interviews.
• Supplier liaison.
• Reception relief.

Education

Skills

Adaptability
Team Orientated
Relationship / Network Building
Excellent Communication Skills
Effective Time Management
Transferrable skills
Results Focused
Reliability Mentoring and Cross Training
Collaborative
Project Support
Resilient

Timeline

Nicole Rogers