Nicole Russell
Baranduda,VIC
Summary
Highly motivated, hard-working and passionate employee that is eager to take on new challenges and to learn new skills or expand on already obtained skills. With a strong work ethic, interpersonal skills and a happy and positive attitude I work well in both a team or self motivation to complete tasks by multitasking, problem solving and time management abilities.
Overview
23
23
years of professional experience
Work History
Business Owner/Cleaner
NPR Cleaning Services
Baranduda, Victoria
05.2024 - Current
- Director of the business.
- Manage staff member - Provide weekly jobs, chemicals, and equipment.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Adhered strictly to safety protocols while performing job duties.
- Kept business entrances clean, tidy and professional in appearance.
Cleaner
Bradsworth Cleaning Services
Wodonga, Victoria
01.2018 - 05.2024
- Cleaning included Commercial, Domestic, and Defence Housing.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks, and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Kept business entrances clean, tidy and professional in appearance.
- Cleaned outside of houses and fences.
Stay at Home Mum
Nicole Russell
Baranduda, Victoria
06.2011 - 12.2017
- Overall health and well-being of the 2 children.
- Appointments
- Preschool and primary school pick-ups and drop-offs.
- Extra-curricular activities.
- Helped out at preschool - tidying up, cutting up, and dishing fruit out.
- Helped out in primary school - Helped students with reading, writing, math, and art.
- School Council member - organised fundraisers, Mother's Day, Father's Day stalls, and other events the school held.
- Provided cleaning support for a friend during school hours when needed.
Photobooth Attendant
Carolyn's Photobooth
Baranduda, Victoria
08.2014 - 12.2016
- This was a casual position, mainly weekend work when hired.
- Set up, packed up, operated, and maintained photobooth equipment for events.
- Ensured that all guests had a pleasant experience using the photobooth.
- Provided customer service to guests and answered questions about the photobooth.
- Assisted with troubleshooting issues with the photobooth during events.
- Created a photo album with all photos taken.
Retail Assistant
Price Attack
Albury, NSW
07.2005 - 06.2011
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Banking
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Assisted in setting up promotional displays, signage and window displays.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Answered phones promptly and directed calls appropriately.
- Product training.
Retail Assistant
The Reject Shop
Wodonga, Victoria
03.2003 - 04.2005
- Casual/Part Time
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Restocked shelves with new merchandise when required.
Retail Assistant
Wooz surf and skate shop
Wodonga, Victoria
10.2001 - 02.2003
- Casual
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Answered phones promptly and directed calls appropriately.
Education
Year 11 -
Mitchell Secondary College
Wodonga, VIC12-2003
Bachelor of Education (Early Childhood - Birth - 8 Years) - Education
Curtin University
Western AustraliaSkills
- Interpersonal communication
- Time management
- Problem solving
- Strategic Planning
- Customer Service
- Relationship Building
- Teamwork
- Computer Literacy
- Active listening
- Critical thinking
- Positive attitude
- Motivated
References
References available upon request.
Timeline
Business Owner/Cleaner
NPR Cleaning Services
05.2024 - Current
Cleaner
Bradsworth Cleaning Services
01.2018 - 05.2024
Photobooth Attendant
Carolyn's Photobooth
08.2014 - 12.2016
Stay at Home Mum
Nicole Russell
06.2011 - 12.2017
Retail Assistant
Price Attack
07.2005 - 06.2011
Retail Assistant
The Reject Shop
03.2003 - 04.2005
Retail Assistant
Wooz surf and skate shop
10.2001 - 02.2003
Year 11 -
Mitchell Secondary College
Bachelor of Education (Early Childhood - Birth - 8 Years) - Education
Curtin University
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