Nicole Sakr
Robina,QLD
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated at George Weston Foods through adept problem-solving and active listening. Excelled in real estate transactions at Kis Property Group by leveraging strong negotiation skills and relationship building, Highly adaptable, with a commitment to surpassing client expectations.
Overview
18
18
years of professional experience
Work History
Consumer Information Consultant
George Weston Foods
02.2020 - Current
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Real Estate Agent
Kis Property Group
02.2006 - 02.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Education
Class 2 Agent-Real Estate - Sales Or Leasing - Real Estate
Leverage Acadamy
Sydney, NSW01.2015
Certificate 1V Hairdressing - Hairdressing
Liverpool TAFE
Liverpool, NSW01.1994
Skills
- Problem-Solving
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Team Collaboration
- Active Listening
Timeline
Consumer Information Consultant
George Weston Foods
02.2020 - Current
Real Estate Agent
Kis Property Group
02.2006 - 02.2020
Class 2 Agent-Real Estate - Sales Or Leasing - Real Estate
Leverage Acadamy
Certificate 1V Hairdressing - Hairdressing
Liverpool TAFE
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