Nicole Saunders
Disability Support Worker
Brisbane,QLD
Summary
Dedicated and compassionate, with a proven track record at ENGAGED DISABILITY SERVICES, excel in providing exceptional personal and emotional support, alongside meticulous documentation skills. Achievements include significantly enhancing client independence and well-being through personalized care plans, demonstrating both critical thinking and relationship-building expertise.
Overview
7
7
years of professional experience
Work History
Disability Support Worker
ENGAGED DISABILITY SERVICES
02.2021 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean-living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behavior's to keep healthcare supervisor well-informed.
- Adhered to company requirements for patient interactions and care standards.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Facilitated family meetings to discuss patient care plans.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Aged Care Worker
Wesley Mission Queensland
02.2017 - 03.2020
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Promoted social interaction for isolated seniors through engaging group activities.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Maintained frequent supervision of residents unable to call for assistance.
- Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
- Scheduled and accompanied clients to medical appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
- Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Collaborated with healthcare professionals to develop personalized care plans for each resident.
- Ensured timely completion of required documentation, maintaining accuracy in medical records management systems.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Advocated passionately for the rights of older adults, working tirelessly toward improving aged care standards across the sector.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
Education
Associate of Science - Social Sciences
Batchelor Institute
Batchelor, NT02.2004
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Documentation And Reporting
- Client Confidentiality
- Incident Reports
- Meal Planning
- Health and safety
- Daily Living Requirements
- Household chores
- Dressing assistance
- Risk Assessments
- Family Communication
- Emotional Support
- Transportation Assistance
- Safety Management
- Personal Growth Support
- Client Transportation
- Elderly Care
- Feeding Assistance
- Medication organization
- Grooming support
- Client Needs Assessment
- Behaviour Support Plans
- Appointment management
- Palliative Care
- Family liaison
- Flexible Schedule
- Recreational Activities
- Problem-Solving
- Documentation and Recordkeeping
- Critical Thinking
- Visual impairment support
- Assessing needs
- Infection Control
- Patient support
Love fishing
I enjoy fishing, helps me to patiently access/recess situations, challenges.
I also like jigsaw puzzles, i tend to concentrate and focus on detailed problem solving strategies, formulating solutions.
I listen to instrumental music, on the down time, listening to instrumental music grounds me, helps rest the mind, allows the physical relaxation.
Travelling gives me the understanding, knowledge and an holistic approach of care to communities, family dynamics, social barriers individuals face, in their lifestyles and communities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Disability Support Worker
ENGAGED DISABILITY SERVICES
02.2021 - Current
Aged Care Worker
Wesley Mission Queensland
02.2017 - 03.2020
Associate of Science - Social Sciences
Batchelor Institute
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