Nicole Saunders
Merbein,VIC
Summary
Adept at enhancing team efficiency and product quality, my tenure at Fairways Bistro PTY LTD honed my expertise in food safety measures and verbal communication. Achieved a significant reduction in labor costs through streamlined processes, underscoring my ability to exceed performance goals with meticulous attention to detail and a commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
36
36
years of professional experience
Work History
Kitchen Hand
Fairwasy Bistro PTY LTD
04.2011 - 02.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Preparation for lunch and dinner service
- Quality control of outgoing food
- Accepting and checking stock orders and freshness
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Retail Assistant
Erotic Nights
10.2001 - 03.2011
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted customers with prompt and polite support in-person and via telephone.
- Conducted inventory checks to maintain optimal stock levels, ensuring product availability.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Provided training and guidance to new staff, ensuring high level of service quality.
Produce Packer
T & K Brand
08.1994 - 04.2001
- Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
- Managed produce rotation effectively, minimizing spoilage while maximizing freshness for consumers.
- Streamlined the packing process, resulting in reduced labor costs and increased output.
- Ensured customer satisfaction by maintaining high standards of product quality during the packing process.
- Collaborated with team members to improve overall productivity and meet deadlines.
- Assisted in training new packers on company policies, procedures, and best practices.
- Reduced food waste through diligent quality control and accurate selection of produce.
- Consistently met or exceeded performance goals under tight deadlines without sacrificing attention to detail.
- Maintained cleanliness and organization in the packing area for optimal production rates.
- Maintained accurate documentation of product weights, quantities, and lot numbers for efficient record keeping purposes.
- Utilized safety equipment and gear while packaging food items.
- Set up, started and shut down production line equipment to resolve issues and at beginning or end of work shift.
- Cleaned and maintained production area and equipment.
- Assembled boxes, cartons and containers to package items.
- Inspected items for defects and damage.
- Sorted and stacked finished items.
Produce Packer
Rivergrowers
01.1988 - 02.1994
- Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
- Coordinated with other departments, ensuring seamless communication throughout the supply chain process.
- Streamlined the packing process, resulting in reduced labor costs and increased output.
- Ensured customer satisfaction by maintaining high standards of product quality during the packing process.
- Enhanced packing efficiency by implementing proper sorting and packaging techniques.
- Troubleshot equipment issues promptly to minimize downtime and maintain consistent workflow within the facility.
- Assisted in training new packers on company policies, procedures, and best practices.
- Consistently met or exceeded performance goals under tight deadlines without sacrificing attention to detail.
- Adhered to strict hygiene standards at all times, ensuring compliance with food safety regulations.
- Maintained cleanliness and organization in the packing area for optimal production rates.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Maintained accurate documentation of product weights, quantities, and lot numbers for efficient record keeping purposes.
Education
Safe Food Handling
Sunitafe
Mildura, VIC06-2011
Cert 4 Training And Assessing
Klarke Creative Training
Mildura, VIC06-2010
High School Diploma -
Glossop High School
Glossop SA11-1988
Skills
- Cooking
- Chopping vegetables
- Food safety measures
- Verbal and written communication
- High-volume dining
- Hygiene standards
- Plate presentation
- Delivery processing
- Team contribution
- Safe handling
- Food preservation and storage methods
Timeline
Kitchen Hand
Fairwasy Bistro PTY LTD
04.2011 - 02.2024
Retail Assistant
Erotic Nights
10.2001 - 03.2011
Produce Packer
T & K Brand
08.1994 - 04.2001
Produce Packer
Rivergrowers
01.1988 - 02.1994
Safe Food Handling
Sunitafe
Cert 4 Training And Assessing
Klarke Creative Training
High School Diploma -
Glossop High School
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