Nicole Scanlon

• Managed regional territory accounts across Teleflex Australia medical device portfolio.
• Built relationships with clinicians, buyers, and distributor partners.
• Presented Teleflex products to hospital and healthcare customers.
• Tracked sales pipeline in CRM and updated account records.
• Coordinated product demonstrations and training sessions for customer teams.
• Supported tender responses, pricing requests, and contract renewals.
• Monitored competitor activity and shared market feedback with management.
• Collaborated with logistics and operations teams to resolve customer issues.
• Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
• Developed strategies and plans for regional sales growth.
• Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
• Analyzed regional market trends to discover new opportunities for growth.
• Penetrated new markets by investigating competitor products, services, and trends.
• Established relationships with key accounts in the region through personal visits and phone calls.
• Created and maintained sales environment to support business objectives.
• Ensured compliance with company policies and procedures related to regional sales operations.
• Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
• Resolved customer inquiries promptly as well as escalated issues when necessary.
• Provided technical advice and support on product features and benefits to customers.
• Maintained accurate records of all sales activities including leads generated and closed deals.
• Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
• Implemented effective territory management techniques across the region.
• Cultivated an environment that fostered teamwork among regional sales staff members.
• Led, coached and developed employees to achieve sales goals.
• Participated actively in industry conferences and seminars for knowledge sharing purpose.
• Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
• Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Gained market share in new sales performance through aggressive team training.

• Delivered patient-centred nursing care across Ramsay Healthcare acute wards.
• Administered medications and monitored patient responses according to clinical protocols.
• Documented assessments, care plans, and observations in electronic medical records.
• Assisted physicians with sheath removal, dressing changes, and post-procedure care.
• Maintained sterile technique and followed infection control standards throughout lab procedures.
• Employed sound nursing practice to carry out nursing assessments, procedures and treatments for cardiac cath lab patients.
• Tracked oxygenation, blood pressure and heart rate during procedures.
• Adhered strictly to infection control protocols when handling contaminated materials or disposing hazardous waste.
• Participated in continuing education classes related to Cardiac Cath Lab nursing practices.
• Maintained a sterile field environment while preparing equipment for use in vascular laboratory procedures.
• Performed scrub duties to assist cardiologists with interventional cardiovascular procedures.
• Assisted in the preparation of patients for cardiac catheterization procedures by reviewing medical history, administering medications and performing physical assessments.
• Initiated resuscitative measures in cases of emergency situations or adverse reactions to drugs or contrast media.
• Instructed patients on post-procedure care instructions, ensuring that they understand the risks associated with their condition.
• Ensured proper documentation of all aspects of patient care according to established standards.
• Utilized critical thinking skills to assess patient status during pre-operative and post-operative periods.
• Provided patient care during invasive diagnostic and therapeutic cardiovascular procedures.

• Directed daily nursing unit operations for inpatient hospital care.
• Coordinated staffing schedules, assignments, and workload coverage across shifts.
• Supervised nursing staff performance, coaching, and practice standards.
• Monitored compliance with clinical policies, safety procedures, and accreditation standards.
• Reviewed incident reports, documentation, and quality improvement processes.
• Supported budget planning, supply control, and unit resource allocation.
• Resolved conflicts among team members or between departments in a diplomatic manner.
• Oversaw ordering of supplies and equipment necessary for successful unit operation.
• Maintained compliance with regulatory standards related to patient safety and clinical practice guidelines.
• Developed strategies for enhancing customer service satisfaction levels within the unit.
• Conducted interviews with prospective employees; supervised hiring process for new staff members.
• Attended conferences or workshops related to nursing management topics for continuing education purposes.
• Facilitated communication between staff members through meetings or one-on-one interactions.
• Ensured that all documentation was completed accurately in a timely manner according to facility policy.
• Monitored staff performance to ensure adherence to policies and procedures.
• Provided support to nurses during stressful situations or emergencies on the floor.
• Managed employee relations activities such as performance appraisals and corrective action plans when needed.
• Educated nursing staff on changes in protocols or practices based on current evidence-based research.
• Investigated any incidents reported within the unit promptly according to established guidelines.
• Provided leadership by setting standards for professional practice and role modeling behaviors.
• Assessed and evaluated patient care needs, developed plans of care, and implemented nursing interventions.
• Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
• Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
• Performed personnel interviewing, hiring, disciplinary actions and dismissals.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.

• Delivered bedside care in Ramsay Healthcare private hospital wards
• Assessed patient conditions and reported changes to medical teams
• Administered medications and monitored responses under clinical protocols

Setting up of Cardiac catheter Lab. Writing of policy and procedures, recruitment, imprest and consignment stock, recruitment of staff to run the unit.

• Maintained infection control standards across Ramsay Healthcare units
• Educated patients on treatment, recovery, and discharge instructions
• Demonstrated effective communication skills when interacting with patients, family members, physicians, nurses and other healthcare providers.
• Ensured compliance with hospital policies and procedures related to safety, infection control, documentation.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Utilized critical thinking skills when making decisions about patient care needs.
• Participated in quality improvement initiatives to ensure best practices were followed.
• Developed and implemented evidence-based care plans.
• Educated staff on new clinical protocols or procedures as needed.
• Evaluated patient care needs, prioritized treatment and maintained patient flow.
• Developed or assisted others in care and treatment plans.
• Developed and maintained departmental policies, procedures or patient care standards based on evidence-based practice guidelines or expert opinion.
• Resolved staffing issues by recruiting and hiring top-level talent.

Graduate Nurse 1990-1991

Registered Nurse Cardiothoracics/ CCU /ICU 1991-1993

Cardiac Cath Lab Registered Nurse 1993-1996

Clinical Nurse Cardiac Cath Lab 1996-1998

• Coordinated with healthcare team members to assess, plan and evaluate patient care plans.
• Reported changes in patient status promptly to supervisor or attending physician.
• Adhered to ethical standards of practice while providing compassionate care.
• Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
• Educated patients and family members about preventive health care and recovery.
• Demonstrated effective communication skills when interacting with patients, family members, physicians, nurses and other healthcare providers.
• Provided post-operative care and education to patients and families.
• Ensured compliance with hospital policies and procedures related to safety, infection control, documentation.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Collaborated with physicians and staff in other disciplines.
• Counseled patients on health maintenance and disease prevention strategies.
• Analyzed, collected and recorded patient health data.
• Utilized critical thinking skills when making decisions about patient care needs.
• Participated in quality improvement initiatives to ensure best practices were followed.
• Carried out comprehensive care focused on patient needs and meeting care goals.
• Analyzed laboratory results and implemented appropriate interventions accordingly.
• Developed and implemented evidence-based care plans.
• Responded quickly and effectively during medical emergencies and provided life saving measures as necessary.
• Educated patients and their families on disease management, treatment plans, and preventive health practices.
• Responded to medical emergencies, employing critical thinking and fast-paced decision-making skills.
• Evaluated patient care needs, prioritized treatment and maintained patient flow.
• Educated patients on disease management, fitness and healthy eating.
• Developed or assisted others in care and treatment plans.
• Developed and maintained departmental policies, procedures or patient care standards based on evidence-based practice guidelines or expert opinion.
• Resolved staffing issues by recruiting and hiring top-level talent.