Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Nicole Sefton

Sandigo,NSW

Summary

Proven team player with a track record of enhancing customer satisfaction and workplace efficiency at BWS Leeton. Leveraged problem-solving and clear communication skills to resolve issues and maintain high safety standards. Demonstrated flexibility and a positive attitude, contributing to significant improvements in team performance and service delivery.

Overview

24
24
years of professional experience
1
1
Certification

Work History

BWS Team Member

BWS Leeton
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Farm Assistant

Harvey PTYLTD
10.2021 - 08.2024
  • Contributed to farm safety by adhering to established protocols and regulations during daily tasks.
  • Collaborated with fellow team members to optimize work schedules and task delegation.
  • Assisted in livestock care, ensuring proper feeding, housing, and medical attention when needed.
  • Stayed current on industry trends, attending workshops and conferences to enhance professional knowledge.
  • Supported effective pest control methods, reducing damage to crops and improving overall yield.
  • Planted seeds and transplanted seedlings by hand.
  • Enhanced farm productivity with the proper use of modern farming equipment and machinery.
  • Operated tractors and self-propelled machinery.
  • Implemented sustainable waste management practices by recycling materials whenever possible or repurposing them into valuable assets like compost or mulch.
  • Maintained farm infrastructure by repairing structures, fences, and roads as necessary.
  • Examined animals for signs of sickness and overall herd health.
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
  • Cleaned stalls, pens, and equipment using [Type] tools for optimal health of [Type] animals.
  • Dipped or bathed animals with appropriate applications to control parasites.
  • Rotated animals between grazing areas to provide enough access to food.
  • Herded livestock using horses or ranch ATVs.

Iga Butcher Assistant

Tumbarumba IGA Plus Liquor
04.2001 - 10.2021
  • Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
  • Followed strict food safety protocol as outlined by [State] food handling guidelines.
  • Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
  • Facilitated seamless order processing through accurate record-keeping and clear communication with other departments.
  • Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
  • Greeted and interacted with diverse customer base, serving needs on individual basis.
  • Packaged and weighed products for customers and supported individual product selection process.
  • Prepared for special holidays and events by adjusting inventories and anticipating demand.
  • Boosted customer confidence in products by sharing knowledge on sourcing practices and quality assurance measures implemented at the store level.
  • Developed loyal customer base through exceptional service, building lasting relationships with patrons.
  • Enhanced workplace safety culture by vigilantly observing potential hazards and taking immediate corrective actions when necessary.
  • Played an active role in inventory replenishment activities, ensuring a consistent supply of fresh products available for customers.
  • Promptly addressed any customer concerns regarding product quality or service, demonstrating a commitment to customer satisfaction.
  • Rotated products to prevent meat spoilage and loss of resources.
  • Confirmed and coordinated orders with suppliers and arranged delivery details.

Bar Attendant

Rosewood Golf Club
10.2020 - 10.2022
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Restocked ice, condiments, and snacks.
  • Lifted, carried and placed objects weighing up to [Number] pounds without assistance.

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Workplace Safety
  • Decision-making capabilities
  • Product Knowledge
  • Area and Facility Cleaning

Certification

Rsa

Working with children check

police check


Timeline

BWS Team Member

BWS Leeton
10.2024 - Current

Farm Assistant

Harvey PTYLTD
10.2021 - 08.2024

Bar Attendant

Rosewood Golf Club
10.2020 - 10.2022

Iga Butcher Assistant

Tumbarumba IGA Plus Liquor
04.2001 - 10.2021

Rsa

Working with children check

police check


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Nicole Sefton