Nicole Sharma
Drysdale,VIC
Summary
Passionate about customer service and building teams to empower and encourage. A creative designer that has learned all facets of a fashion business culminating in ownership (MD).
Overview
30
30
years of professional experience
Work History
Managing Director
Kita Ku Clothing
10.2019 - 10.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy
- Responsible for P&L and company performance
Operations Manager
Kita Ku Pty Ltd
10.2015 - 10.2019
- Management of design, warehousing, sourcing, customer experience, trade shows and events globally
- Managing design and production teams and partners in Indonesia,India and Thailand
- Built brand recognition through our own B2C website, increasing customer spend
Fashion Designer
Kita Ku Pty Ltd
06.2008 - 10.2015
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Followed market trends and research to establish innovative product offerings for consumers.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Worked with photographers and stylists to showcase products for optimal visibility.
- Designed sampling displays to enhance consumer interest.
- Participated in trade shows to showcase garments and attract buyers.
- Oversaw production fashion line from concept to completion.
- Coordinated design process for multiple brands from concept sketches through final adoption.
Sales Manager
Kita Ku Pty Ltd
10.2004 - 09.2009
- Manage a customer base comprising retailers, wholesalers and end consumers
- Managed sales and teams both internal and channels ( agents)
- Managed industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Flight Attendant / Cabin Manager
Ansett / Kendall/ QANTAS
03.2000 - 12.2002
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Retail Sales Management
Jacqui-E/ Kita Arts Of Asia
09.1996 - 03.2000
- Oversaw employee performance, and achievement to targets
- Exceeded sales goals
- Coached sales in products, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Hospitality Worker and Manager
Kampung Resort, Harry Ramsdens
01.1994 - 08.1996
Education
High School Diploma -
Fairhills High School
Knoxfield, VIC12.1989
Industry And Role Specific Training
Skills
- Business strategy and entrepreneurship
- Staff Management
- Operations Management
- Business Development
- Business Administration
- Design, Creativity and Innovation
- Global Supply chain management
- Project Coordination
Hobbies
I love to have a creative outlet that is hands on, personal and that gives me joy. My passions are making earrings, crochet and cooking, all of these are about expressing my creativity - having a vision and then bringing it to life.
References
Available upon request
Timeline
Managing Director
Kita Ku Clothing
10.2019 - 10.2023
Operations Manager
Kita Ku Pty Ltd
10.2015 - 10.2019
Fashion Designer
Kita Ku Pty Ltd
06.2008 - 10.2015
Sales Manager
Kita Ku Pty Ltd
10.2004 - 09.2009
Flight Attendant / Cabin Manager
Ansett / Kendall/ QANTAS
03.2000 - 12.2002
Retail Sales Management
Jacqui-E/ Kita Arts Of Asia
09.1996 - 03.2000
Hospitality Worker and Manager
Kampung Resort, Harry Ramsdens
01.1994 - 08.1996
High School Diploma -
Fairhills High School
Industry And Role Specific Training
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