Nicole Sherwell
Brisbane,Queensland
Summary
Dynamic, people-focused Talent Partner with experience delivering end-to-end recruitment across Business Banking, Transformation & Operations, and People & Culture. Known for building trusted stakeholder relationships, creating seamless and inclusive candidate experiences, and connecting high-quality talent to business-critical roles in fast-paced, evolving environments. Bringing a strong foundation in recruitment and administration, complemented by a background as a qualified Veterinary Nurse, offering a unique blend of empathy, resilience, and adaptability.
Overview
11
11
years of professional experience
Work History
TALENT PARTNER
BOQ GROUP
10.2022 - Current
- I specialise in sourcing, engaging and securing exceptional talent across BOQ Group’s Business Banking, Transformation & Operations, and People & Culture divisions. I partner closely with leaders to understand workforce needs, shape recruitment strategies, and deliver a positive candidate experience.
- Driving key initiatives including AI-enabled recruitment through LinkedIn Hiring Assistant, BOQ’s Beyond Banking employer brand campaign, and Internal Mobility uplift. I also contribute to talent brand and pipeline growth through initiatives such as Careers Fest, helping attract and engage diverse internal talent across the organisation.
TALENT COORDINATOR
BOQ GROUP
03.2022 - 10.2022
- Providing timely, accurate and proactive administrative support across the full recruitment lifecycle, working closely with Talent Partners and Hiring Leaders to ensure a seamless and positive candidate experience.
- My role involved coordinating interviews, screening candidates, managing documentation, maintaining recruitment reporting and compliance, and supporting onboarding by collaborating with People & Culture Operations.
- Contributing to recruitment projects, process improvements and the upkeep of recruitment collateral, while delivering a high-quality experience to both successful and unsuccessful candidates.
VETERINARY NURSE
GREENCROSS VETS
06.2018 - 02.2022
- Experienced veterinary professional with a strong foundation in animal care, progressing from Work Experience Student to Head Nurse in a busy general practice clinic.
- Skilled in patient monitoring, clinical procedures, client communication, staff coordination, workflow management and maintaining high standards of care and clinic operations.
- Demonstrated capability in leading nursing teams, supporting complex cases, managing administrative requirements and delivering compassionate client support.
RECEPTIONIST/ADMINISTRATOR
HAYS RECRUITMENT
Brisbane
01.2017 - 06.2018
- Provided high-volume reception and administrative support across the Brisbane office, supporting 70+ staff including directors, consultants and operational teams.
- Managed front-of-house operations, candidate compliance, scheduling, payroll updates, invoicing, data integrity and office coordination, ensuring smooth daily operations and a professional client and candidate experience.
RECEPTIONIST
ORACLE BUSINESS ACCOUNTANTS
03.2015 - 11.2016
- Delivered high-quality front-of-house and administrative support, managing high-volume phones and emails, scheduling meetings and venue bookings, and maintaining a professional reception and boardroom environment.
- Responsible for electronic filing in a paperless office, daily banking and mail, invoicing, and coordinating taxation document processing. Ensured smooth office operations through supply management and efficient handling of correspondence and client needs.
Education
Certificate III - Children Services
Certificate I & II - Business
Certificate III - Animal Studies
TAFE Queensland
Certificate IV - Veterinary Nursing
TAFE Queensland
High School - undefined
Coombabah State High School
01-2013
Skills
- End-to-end recruitment delivery across multiple portfolios
- Talent sourcing, screening and shortlisting
- Behavioural and capability-based interviewing
- Experience working with ATS, HR systems & sourcing tools (eg Workday, TalentLink, LinkedIn Recruiter & Insights, SHL & Vervoe)
- Proficient in Microsoft Office Suite
- Strong organisation, time management and attention to detail
- Building professional relationships (internal and external)
- Coaching, collaboration and team support
Accomplishments
- LINKEDIN HIRING ASSISTANT
- I led BOQ Group’s participation in the global pilot of LinkedIn’s AI Hiring Assistant, driving adoption, training and day-to-day implementation across the Talent Acquisition team.
- I incorporated the tool into sourcing workflows, coached the Talent Partners piloting it and provided structured product feedback to LinkedIn that directly influenced product enhancements.
- Partnered with the AI Centre of Excellence on governance, risk assessment and change-management considerations, helping shape BOQ’s broader approach to AI-enabled recruitment and securing ongoing licences through strong engagement and outcomes.
- INTERNAL MOBILITY & CAREER DEVELOPMENT
- Championing and enabling internal mobility across BOQ Group by proactively identifying internal talent, supporting employees exploring new roles, and partnering with leaders to encourage meaningful career development conversations and succession planning.
- Played a key role in the delivery of Careers Fest, BOQ Group’s flagship internal career development initiative, supporting planning, coordination, stakeholder engagement and on-the-day facilitation across Brisbane, Sydney and Melbourne. Assisted with promoting internal career pathways, coordinating internal speakers and panels, and supporting employees to build visibility through resume guidance, personal branding and internal interview preparation.
- Careers Fest directly contributed to a sustained uplift in internal appointments across the group following the event.
Timeline
TALENT PARTNER
BOQ GROUP
10.2022 - Current
TALENT COORDINATOR
BOQ GROUP
03.2022 - 10.2022
VETERINARY NURSE
GREENCROSS VETS
06.2018 - 02.2022
RECEPTIONIST/ADMINISTRATOR
HAYS RECRUITMENT
01.2017 - 06.2018
RECEPTIONIST
ORACLE BUSINESS ACCOUNTANTS
03.2015 - 11.2016
Certificate I & II - Business
Certificate III - Animal Studies
TAFE Queensland
Certificate IV - Veterinary Nursing
TAFE Queensland
High School - undefined
Coombabah State High School